Social Services Assistant

Job Description

Job Description

Looking for qualified Social Services Assistant to join our team!

Location: Highfield Nursing and Rehabilitation

6590 Tryon Road Cary, N.C. 27518

Job Type: Full-Time

Are you a compassionate and dedicated professional with a passion for helping seniors and their families navigate the healthcare journey? Do you enjoy making a difference in people's lives by providing emotional support, coordinating essential services, and ensuring residents receive the best possible care? If so, we'd love you to join our team as a Social Services Assistant !

Major Responsibilities

• Support Resident & Family Needs – Meet with residents and families during the admission process to review advance directives, resident rights, and non-discrimination policies.
• Evaluate & Document Social Service's Needs – Conduct social service evaluations to identify residents' personal, emotional, and financial needs.
• Coordinate Social Work Services – Provide or arrange for social work services as needed, ensuring residents receive appropriate resources and advocacy.
• Financial Planning Assistance – Help residents navigate financial planning and connect them with relevant assistance programs.
• Keep Families Informed – Communicate important updates, resident concerns, and care level changes with family members.
• Interdisciplinary Collaboration – Meet with facility staff to discuss resident concerns, ensuring a team-based approach to care.
• Ensure Compliance & Ethics – Maintain strict confidentiality of resident health information and report any suspected violations.
• Assist with Discharge Planning – Help residents and families prepare for safe transitions after their stay.
• Drive Innovation & Excellence – Implement new ideas and improve social services systems for superior resident outcomes.

Minimum Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in long-term care preferred.
• Ability to assess resident needs and coordinate discharge planning.
• Knowledge of the Medicare process is a plus.
• Strong interpersonal, communication, and problem-solving skills.
• Compassionate, resident-focused mindset with attention to detail.

Pay and Benefits

Competitive salary commensurate with experience
Comprehensive health, dental, and vision insurance
401(k)
Paid time off and holidays

Why Join Our Team

Get paid in advance with us: We offer access to your earned but unpaid wages.

Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours.

Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request.

Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.

Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages.

Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.

Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help.

Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere.

About Us

We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life.

We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective.

We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply now! Our application process is quick and easy.