Seasonal Community Engagement Specialist, Amador County

Overview

Community Engagement Specialist — $26-$28/hr — Remote (Amador County) — Full-time — Entry level. This is a seasonal role that ends in December 2026.

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our shared and lived experiences and brings care to our gente. Founded in 2021, we are backed by leading healthcare and social impact investors to bring our vision to life. Our mission is to improve the lives of our communities, providing culturally aligned primary care, behavioral health, and social services through a combination of home-, community-, and virtual-based care.

About Our Team

Our care model meets members wherever they are. As part of our team, you will support the teams that engage with Zócalo Health members in a non-judgmental, respectful, and empathetic manner, addressing their needs and providing feedback to help improve our services.

Role Description

The Community Engagement Specialist connects with members to ensure access to care and services. This role focuses on outreach, scheduling intake appointments, assisting with form completion, attending community events and meetings, and keeping community partners engaged. The ideal candidate is bilingual in English and Spanish, detail-oriented, and passionate about making a difference.

Responsibilities

• Conduct in-person outreach attempts for members identified by health plan eligibility lists.
• Complete Athena documentation for outreach attempts.
• Schedule intake appointments and assist with the completion of required forms.
• Attend outreach events and professionally represent Zócalo Health to community members and partners.
• Build and maintain relationships with community coalitions, CPI collaboratives, and other stakeholders to keep them engaged.
• Perform other responsibilities and tasks as requested by your manager. Zócalo Health is a rapidly scaling startup, and with that comes the expectation to occasionally perform additional tasks to help move the business forward.

Documentation and Coordination

• Convert leads to patients using internal documentation systems.
• Document all outreach attempts and outcomes in Athena and the appropriate trackers.
• Assist in sending patient mailers and making follow-up calls to leads generated from community events to enroll them in programming.

Community Presence

• Represent Zócalo Health at community coalition meetings and collaborative events.
• Ensure professional, consistent messaging and build trust with community stakeholders.

Requirements for the Role

Education and Experience

• Minimum of 1-3 years of experience in healthcare, community outreach, or a related field.
• Experience in engaging with diverse communities and providing culturally sensitive communication.

Skills and Competencies

• Strong interpersonal and communication skills to build trust and connect with patients and community partners.
• Detail-oriented with excellent organizational skills.
• Comfortable with technology and proficient in using electronic health records (Athena experience preferred).

Additional Requirements

• Ability to work a flexible schedule, including evenings and weekends, to attend events.
• Access to reliable transportation for in-person outreach and events.

Benefits

• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend
• Competitive compensation
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a strength in transforming healthcare. We believe trust and innovation are best achieved through diverse perspectives. Employment is considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.