Veterinary Receptionist

Job Description

Job Description

Foothill Farms Veterinary Hospital is seeking an experienced Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

Schedule:
This is a full-time position with 8-hour shifts primarily scheduled Monday through Friday. We are seeking a flexible team member who can occasionally assist with weekend shifts.

Full-time benefits and compensation**:

• Compensation: $19-22 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance with HSA option and choice of United Healthcare or Kaiser Permanente
• Competitive PTO Policy: Vacation accrual starting at 87 hours per year (based on full-time hours worked), plus CA paid sick leave
• Life insurance, disability, and 401k options
• Employee Assistance Program
• Personal pet discount
• A hospital branded jacket is provided to wear with your choice of scrubs

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is required
• Experience with Cornerstone is preferred
• Experience with Fear Free handling is preferred

About us:
Foothill Farms Veterinary Hospital is committed to providing a Fear Free experience for both people and patients. Our team includes 5 RVTs and 8 veterinarians, including a board-certified nutritionist, allowing us to deliver collaborative, well-rounded care to small animals and pocket pets. In addition to general wellness, soft tissue surgery, and dentistry, we offer holistic services such as acupuncture and Reiki and work closely with specialists for advanced procedures and orthopedics. Our well-equipped hospital is home to a supportive, people-focused team, and many of our staff members are Fear Free certified. Conveniently located just off Auburn Blvd, we are about 10 miles from downtown Sacramento.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.