RN Baylor

Triage Nurse

Under the supervision of the Triage manager and the direction of the Triage supervisors or Team managers, provides patient care in a variety of settings for the purpose of assessment, symptom management, treatment, teaching, emotional support, coordination of care, deaths, coverage of routine case management visits, etc. Work hours include every Saturday and Sunday from 8am-8pm and one weekday (either Monday or Friday) from 830a-5p, based on organizational needs.

Primary Responsibilities:

Weekend coverage:

• Completes assessment of patient for effective symptom management.
• Incorporates nursing skills, communication skills, and emotional intelligence skills to effectively assess problems/needs.
• Perform treatments and interventions in accordance with the plan of care and physician's orders.
• Provide information and education regarding disease progression and anticipated needs at end of life.
• Provide instruction to the patient/care giver in accordance with the plan of care or changes in plan of care.
• Collaborate with patient, family/caregiver, and practitioner regarding goals of care and changes in treatment plan.
• Follows precautions based on plan of care.
• Provides appropriate emotional support during all conversations with patients/caregivers.
• Conducts follow up and collaboration calls as needs arise or as requested by the team.

Communicates and coordinates as follows:

• During shift answers phone at time of call or returns call to Triage within 5 minutes (unless actively engaged in patient care).
• Provides real-time updates to supervisor regarding visit arrival and departure times per protocol.
• Provide change of status updates to supervisor (such as GIP/ER transfer or death)
• Call physician or APRN as necessary for change in plan of care.
• Facilitates change to continuous care and GIP transfer, per policy.
• Collaborate with supervisor or IDG team to determine appropriate discipline to respond to call and/or visit need.
• Arranges for medications and supplies based on urgency, per policy.
• Communicates with staff, physicians, community resources, and vendors providing accurate information regarding patient's needs/problems.
• Documents all phone calls or in-person encounters with patients/caregivers in the EMR in a timely manner per CHPC protocol.
• Leaves accurate and detailed report, per policy, to IDG team members, after all visits including death visits.

Weekday coverage:

• Act as a member of an assigned care team, coordinating resources and performing a wide range of skilled nursing activities for an assigned caseload of adult patients or to assist the wider team, as directed by the home or LTC team manager
• Conduct assessment of patient/caregiver needs; symptom management; teaching of appropriate care related to disease process; and participating as a member of the interdisciplinary group (IDG) in providing end-of-life care/support for patients and caregivers alike.
• Performing skilled nursing activities as indicated above
• Communicate and collaborate with the IDG team as directed by the team manager
• Provide end of shift report as directed by team manager

Minimum Qualifications:

• Possession of a degree from a diploma nursing program or a Bachelor's degree in Nursing.
• Minimum of two (2) years experience in acute care setting, oncology, or home health care setting.
• Skilled at teaching, communication and listening skills, assessment skills, central/peripheral IV skills, working within the framework of a multidisciplinary team.

Required Licenses/Certifications:

• Current license as a Registered Nurse in the State of Florida.
• Current CPR certification
• Current State of Florida driver's license with driving record acceptable to Community Hospice of Northeast Florida insurance carrier and reliable transportation.

Physical Requirements/Work Environment:

Home care position for 8 to 12 hour shifts. Use of own vehicle required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.