Surgery Scheduler/Medical Assistant- Urology

Job Description

Job Description

Surgery Scheduler/Medical Assistant
LMHP

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community.  With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.

When you join the LMHS team, you become a vital part of your local community Hospital.  Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors.  You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community.  Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion.  Join us in our mission – dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.

Position Summary

According to established policies and procedures, schedules outpatients for all ancillary services, and obtain precertification information on all outpatients. Performs various other clerical and record keeping tasks related to registration, scheduling, precertification.

Responsibilities

• Prepares demographic, medical and insurance information by direct interview of patients and/or families; enters all necessary information into computer records; prioritizes according to urgency status so that service to the patient is not delayed unnecessarily; prepares complete and accurate forms and other various materials for pre-registration or registration of all inpatients and outpatients.

• Maintains the confidentiality of information acquired through the performance of job duties.

• Accurately schedules all outpatients requiring tests or procedures in the ancillary departments from verbal or written orders of physicians or their staff using established procedures and minimizing the number of visits each patient is required to make.

• Contacts various departments regularly to gather information regarding changes to be made in the computerized daily appointment schedules.

• Insures that prior authorization for service is obtained according to established Hospital policy. If necessary, notifies admitting physician and/or patient when insurance company refuses admission authorization.

• Responsible for ensuring that personal performance reflects the LMHS Mission, Vision, Standards of Behavior and Service Goals.
• Practices acceptable universal precautions and isolation techniques.

  Preferences

• Prior knowledge of Coding/CPT Codes

• Work requires familiarity with Urology and surgery process

• Must have exceptional interpersonal skills to deal effectively with internal and external customers.

• Must have aptitude and ability to prioritize and organize work effectively, using discretion, initiative, and independent judgement to follow through with assignments.

• Minimum requirement, high school diploma or GED. 
• LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations.  Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.