Residential Group Home Manager

Job Description

Job Description

Purpose of Position:

Ensure that consumers living in the residential facility are receiving services that are safe, therapeutic, and support the consumer in achieving his/her personal goals

Hours vary based upon clients’ needs. These hours will include varying shifts and days per week to include weekends, as needed. This schedule is coordinated through the immediate supervisor.

• Provide services to clients in a manner consistent with Agency’s mission statement
• Ensure that services are delivered, consistent with the consumers service plan
• Ensure that the residential environment is safe
• Knowledgeable of all services provided to the clients in that residence
• Ensures that clients attend all doctor’s appointments.
• Correctly maintain petty cash fund, and client’s funds, to include proper documentation of the funds.
• Responsible for groceries for the residence, within a budget, and receipts.
Supervision
• Knowledgeable of all agency requirements for providing services.
• Supervise Residential Counselors for the residence
• Assist in training staff in the implementation of client’s treatment plan, as needed
• Schedule staff for the residence and ensure that all shifts are covered, while keeping overtime to a minimum
Documentation
• Accurately document services provided at the time of service
• Ensure that all support staff documentation is submitted to the local office on each Monday
• Responsible for all medications; MAR’s, count sheets, refills, and to ensure they are available for distribution
Communication
• Report any contact with Case Manager to the Program Director, as soon as possible
• Ensure effective and regular communication with Program Director.
• Model appropriate communication for staff and consumers
• Notify Program Director of any observed or reported situation that does not follow company policy, or endangers a client.
• Assist other staff in problem solving situations with the clients
• Express ideas clearly and be able to plan and execute work effectively
Quality Assurance and Improvement
• Review data to make sure that it is correct and complete, on a regular basis
• Review timesheets and make sure they are complete.
• Monitor licensing checklist on a weekly basis.
Performance Expectations:
• Ensure that the residents are free from abuse, neglect, and exploitation
• Ensure that the home is a clean, safe, the therapeutic environment
• Serve as a role model to support staff, by consistently conducting him/herself in a professional and ethical manner in all situations, including but not limited to promptness of completing assignments, verbal/nonverbal communications, maintaining professional boundaries, representing Agency with a professional image, wearing appropriate attire (See Employee Handbook), serving as a “team player,” complying with Federal AntiKickback Laws, and not engaging in, or coercing others to engage in, any fraudulent behavior (see Federal AntiKickback Laws and Medicaid Fraud Defined)
• Submission timesheets, including supporting service documentation for the services provided, at designated times.
• Establish and maintain effective professional relationships with colleagues, employees, clients, and guardians.
• Have or develop a working knowledge of various forms of substance abuse and/or mental illness, along with common accompanying issues of both disability areas
• Have or develop a working knowledge of rules, service definitions, and statutes governing the provision of the services provided
• Have or develop a working knowledge of all applicable Agency policies and procedures, documentation requirements, and billable tasks
• Have or develop an understanding leading to consistent practice of HIPPA confidentiality rules
• Have or develop a working knowledge of local community resources, both public and private
• Maintain a personcentered focus throughout service provision
• Provide services according to the philosophy, standards, values and ethics set forth by Agency
• Follow all Agency’s Policies and Procedures
• Participate in all required team meetings, committees, and audits as required
• Maintain current training and certifications/licensure requirements, as applicable
• Other duties as required by the Residential Services Coordinator or Team Leader

Required Minimum Education and Training: High School diploma or GED and experience serving people with disabilities.

Preferred Education and Training: Working as a Residential Counselor for Agency, experience training staff, supervisory skills, and working as a team player.

Training, Licenses or Certifications Required for the Position: Privileged within the agency.

Other Requirements: Valid drivers license, reliable automobile with insurance, current TB test, training up to date and a clean State Bureau of Investigations report.

Accuracy Required In Work And Consequence Of Error: The Home Manager is responsible for insuring systems are in place to address the on-going facilitation of services to each consumer, as well as oversees the collective services of his/her caseload , which has the potential to severely affect the health and safety of consumers and staff. This position has a fiduciary responsibility to Agency including but not limited to billing, in which errors could result in significant funding infractions for the agency

Supervision and Training Provided To Employee: The local office will provide initial training. On-going training and supervision is provided on an on-going basis by the supervisor.

Physical Effort: Ability to sit, stand and/or drive for duration of shift, bend, reach, climb stairs, lift to 30 pounds and the manual dexterity to operate standard office machines, such as, computers, fax machines, copiers and telephones. From time-to-time travel will required, which may include out-of-town travel.

In the residential setting employees' workstation is usually a home-like environment. Odors and noise are often present due to the functioning level of the client. Behavior problems of persons served, such as aggression, or lifting could cause bodily injury for employees in some settings. Providing transportation could result in accidents or injuries. Employees must be able to perform emergency physical restraint, if necessary.

Direct Supervisor for this position: Immediate supervisor Executive Director

Salary Range: To be negotiated.