Automotive Service Advisor/Writer

$30k - $50k

Stinnett Chrysler Dodge Jeep RAM

Job Description

SERVICE ADVISOR

Earn $30k-$50k

Stinnett CDJ has been family-owned and operated for over 50 years. The dealership is nestled in the small town of Newport TN, where the beauty of the mountains, lakes, and nature are endless. The dealership is just minutes away from major metro cities and tourist attractions.

Advance your automotive career at Stinnett Chrysler-Apply today!

Job Description:

The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk-around inspection as part of the write-up, sell and upsell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet departments sales forecast
Prioritize required services, and be prepared to provide options upon request.
Keep customer informed on completion times, service expenses, and possible changes
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

Job Requirements:

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:

One year of experience in automotive industry service advisor role
Must have computer proficiency
Professional appearance
Typing efficiency of 25 wpm
Valid driver's license

Dealership Commitment:

5 day work week
Full Benefits
401k
Paid Training
Paid Time Off
Paid Vacation
Opportunity for advancement
Eligible for Chrysler discounts

Apply

Vacancy posted 3 days ago

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