Z2_IT service management

Req ID: 386367

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Z2_IT service management to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job description

Project overview

The EPDM system is the central product data management system to document, organize and provide electric and electronic component data within the vehicle development process. With EPDM, all relevant data along the vehicle development process are provided to the involved organizational units (e.g. R&D units, after sales, pilot factory).

Job Responsibilities

• Good to have basic knowledge in Automotive Electrical and Electronic components.
• German Language expertise.
• Develop competency towards EE Domain and wiring knowledge know how.
• Understanding the End user issue and provide on time support with necessary solution.
• Experience in support activity for PLM related tool.
• Need to provide tool training in-house (training room) and off the premise (online).
• Must be able to create the audio & visual training for user manual content.
• Interacting with global team for understanding, various interface application.
• Documenting and communicating the results of your efforts in Confluence and Jira tool.
• Working closely with clients to understand the process and functional change on every release.
• Intermediate knowledge in automotive release process.

Requirements
• Minimum of bachelor’s degree in engineering or equivalent related field.
• A minimum of 4 years’ experience in service operation/testing
• Knowledge in Agile methodology and good communication skill.
• Exposure to Reporting tools.
• German speaking skill is an added advantage to do the role effectively.

Qualification: B.E. / B. Tech or equivalent from reputed university.
Experience level: 3-6 years of Relevant Experience

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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