Dynamics 365 CE Solution Architect

TITLE: Solution Architect Lead - D365/Power Platform/Azure

LOCATION: Washington, DC/ Hybrid

Employment type: Contract w2/1099/C2C

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 16 years

INTERVIEWS: In Person

Job Description:

The candidate requires a senior, hands-on Solution Architect resource to serve as the technical design authority for STAAND (Stronger Together Against Abuse and Neglect in DC), the District's federally certified Comprehensive.

Employment type: Contract w2/1099/C2C

Complete Description:

STAAND is a person-centric, AI-enabled platform built on Microsoft Dynamics 365 and the Power Platform hosted in a Government Community Cloud (GCC) tenant, with Azure services operating in Microsoft's commercial cloud. It supports social workers, supervisors, private agency partners, providers, resource parents, and District sister agencies across nine functional modules — Intake and Investigations, Case Management, ICPC, Finance (Contracts, Service Logs, and Fiscal), Provider, Eligibility and Subsidy, Placement, Services, and Management Reports — plus six external portals (Mandated Reporter, MPD, NYTD, OSSE, Resource Parent, and Community). STAAND also fields CORA, an AI assistant supporting natural-language search and AI-assisted contact notes among other use cases.

The Resource will own architecture, security design, AI engineering, and the platform-release change cadence required to keep STAAND current and improving. This is a build-and-design role, not an advisory or oversight role. The Resource is expected to personally configure, code, prototype, review, and troubleshoot in the platform while serving as the credible technical voice to executive leadership, STAAND Product Team, Microsoft.

Roles and Responsibilities Include :

Solution and Platform Architecture

• Own and maintain the authoritative STAAND architecture: logical and physical data models, Dataverse table and relationship design, solution segmentation, environment strategy, and integration topology.
• Personally build in the platform — model-driven app configuration, plug-ins and custom APIs (C#/.NET), PCF controls, TypeScript/JavaScript client extensions, Power Fx, and plug-in pipeline optimization.
• Establish and enforce architecture standards, design patterns, naming conventions, and technical debt registers across all modules and portals.
• Chair design authority review for significant changes; sign off on solution designs before build.
• Diagnose deep platform issues: performance degradation, API and service-protection limits, plug-in execution ordering, solution layering conflicts, storage growth, portal rendering.
• Maintain architecture artifacts sufficient to satisfy review, federal audit, and District IT governance.

Cross-Cloud Architecture: GCC and Commercial Azure

• Design, document, and harden the boundary between the GCC Dynamics/Power Platform tenant and Azure commercial-cloud services.
• Define what data may traverse that boundary, in what form (de-identified, tokenized, aggregated, or full record), under what authorization, and with what logging — including explicit architectural boundaries for protected data categories such as Medicaid Enrollment.
• Implement cross-tenant identity, managed identities, service principals, Key Vault secret lifecycle, private networking, and API gateway patterns.
• Maintain a defensible position on data residency and FedRAMP authorization boundaries for every commercial-cloud service in use, and present that position to auditors and federal reviewers.

AI and Agentic Development

• Serve as hands-on technical lead for AI capability, including CORA and its expansion into agentic workflows.
• Design, build, evaluate, and productionize agents in Azure AI Foundry and Copilot Studio: tool and function calling, orchestration and multi-agent patterns, grounding and retrieval over Dataverse and document stores, prompt and context engineering, structured output, and human-in-the-loop checkpoints.
• Own AI evaluation discipline: golden datasets, automated evals, groundedness and hallucination measurement, regression testing on model or prompt changes, latency and cost benchmarking, controlled rollout.
• Manage the AI model lifecycle — track model releases and deprecations, run comparative evaluation before adopting a new model, execute migrations without regression to worker-facing quality.
• Implement responsible AI controls appropriate to a content safety, PII/PHI handling, bias and fairness testing, explainability, audit logging of AI-influenced actions, and clear framing of AI output as decision support rather than decision making.
• Support predictive and analytic capability aligned to agency mission priorities, ensuring models are validated, monitored for drift, and governed.
• Build reusable AI platform assets — prompt libraries, agent templates, evaluation harnesses, observability dashboards.

Skills:

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical discipline from an accredited institution. Required 20 Years
• Dynamics 365 Customer Service (MB-230). Required
• Microsoft Certified: Power Platform Solution Architect Expert (PL-600). Required
• Microsoft Dynamics 365 CE / Dataverse / Power Platform — hands-on. Required 7 Years
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305). Required
• Microsoft Certified: Power Platform Developer Associate (PL-400). Desired
• TOGAF 9/10 Certified. Desired
• Microsoft Certified: Azure AI Engineer Associate (AI-102). Desired
• Microsoft Certified: Azure Security Engineer Associate (AZ-500). Desired
• CISSP or CCSP (ISC²). Desired
• Microsoft Certified: Cybersecurity Architect Expert (SC-100). Desired
• Microsoft Certified: Fabric Analytics Engineer (DP-600) or Azure Data Engineer (DP-203). Desired
• Progressive IT experience. Required 16 Years
• Solution or enterprise architecture on enterprise-scale, mission-critical systems. Required 8 Years
• Lead or principal architect on full D365 implementation lifecycles (min. 2 lifecycles). Required 5 Years
• Microsoft Azure architecture and hands‑on build (PaaS integration, data, identity). Required 4 Years
• Generative AI / agentic development in production — Azure AI Foundry, Azure OpenAI, or Copilot Studio. Required 2 Years
• RAG / grounding, tool calling, agent orchestration, and AI evaluation methodology. Required 2 Years
• Application security in a regulated environment (NIST 800-53 or equivalent, threat modeling, secure SDLC). Required 5 Years
• Government cloud delivery — GCC, GCC High, or Azure Government. Required 2 Years
• Pro‑code D365 extensibility — C#/.NET plug‑ins, custom APIs, PCF controls. Required 5 Years
• Cross‑cloud or cross‑tenant architecture (government, commercial). Required 2 Years
• Power Platform ALM, solution layering, Azure DevOps CI/CD. Required 4 Years
• Operating a live production system through vendor platform release waves without disruption. Required 3 Years
• Direct briefing of executive / non‑technical program leadership. Required 5 Years
• Health and Human Services domain — child welfare (CCWIS/SACWIS), Medicaid/MMIS, integrated eligibility, behavioral health, or public health systems. Desired 3 Years
• Federal child welfare reporting — AFCARS, NCANDS, NYTD, CFSR, Title IV-E. Desired 2 Years
• Power Pages / portal architecture and external‑user security. Desired 3 Years
• Data engineering and BI — Fabric, Synapse, Data Factory, Power BI. Desired 3 Years
• Public sector or District government delivery experience. Desired 2 Years
• Mentoring and capability transfer to government staff. Desired 3 Years

Flexible work from home options available.