Compliance Officer

Timeshares and Mobile Homes - Compliance Officer Location: Doral, FL 33122 Duration: 3 Months Job Type: Temporary Assignment Work Type: Onsite Job Responsibilities: Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system. Required Skills: Communicate verbally and in writing appropriately Read and interpret Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills Commit to the project timeline TekWissen Group is an equal opportunity employer supporting workforce diversity. #J-18808-Ljbffr