Intermediate, Helpdesk Support Services Specialist (Tier II)
CEdge Inc
Job Description
Job Description
Overall Assignment Description:
CEdge has an opportunity for a Intermediate, Helpdesk Support Services Specialist (Tier II), , located in Scott AFB, IL. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels!
The contractor shall provide on-site support for SDDC’s OIS NIPRNET and SIPRNET customers.
Help Desk support shall include troubleshooting analysis, diagnosis, and resolution of workstation and peripheral problems IAW approved baseline configurations.
The contractor shall establish and maintain a knowledge database of problem resolutions related to service requests and inquiries by SDDC BDE, BN, and DET Level customers.
The contractor shall provide the Government a copy of the database monthly.
Deliverable: Provide the required Knowledge Database (BDE, BN, and Det Level) identifying the problem and the resolution by the 10th business day of the following month.
Needed:
Configuration, maintenance, and troubleshooting of desktop platforms. Workstation upgrades, new workstation imaging/setup/installations, and replacement of workstations and peripherals.
The contractor shall perform troubleshooting analysis, diagnosis, and resolution of workstation and peripheral hardware and software problems IAW approved baseline configurations for both NIPRNET and SIPRNET. Required certification : IAT II, CCNA Security, CSA+, GICSP, GSEC, Security+CE , SSCP WHAT’S IN IT FOR YOU?
Full Benefits Package
10 Days PTO
6 Sick leaves
11 Federal Holidays
401K
WHO ARE WE?
CEdge Inc is an innovative IT consulting firm, and a strategic business partner. We offer IT solutions to Federal and State government, as well as, Commercial Enterprises throughout the United States. Our main objective is to create an integrity-based culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and teammates.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Intermediate, Helpdesk Support Services Specialist (Tier II) in Scott Air Force Base, IL vacancy
- ...strong, growing and committed to supporting the communities we serve. We... ...Title: System Support Specialist I Job Description:... ...Summary: Provides basic to intermediate technical support to associates... ...a high degree of customer service, technical expertise and timeliness...SuggestedLocal areaRemote work
Enterprise Bank and Trust
O Fallon, IL3 days ago - ...The Francis Howell School District in O'Fallon, Missouri, is seeking a Special Education Paraprofessional to support students with disabilities in their learning and personal care. This position involves supervising students throughout the day, assisting with academic...Suggested
Francis Howell School District
O Fallon, IL21 hours ago - About The Position This position manages daily office administrative operations, tracks tasks, and schedules meetings for leadership. You will also coordinate travel arrangements and act as a point of contact for office personnel and records management.SuggestedWork at office
US Government Jobs
Scott Air Force Base, IL2 days ago - ...The Senior IT Support Specialist is responsible for supporting, maintaining, and improving the company’s ERP systems, IT infrastructure, production... ...company policies Coordinate with third-party vendors and service providers as needed Process Improvement Identify...SuggestedWork at office
VSM Abrasives Corporation
O Fallon, IL1 day ago - ...commitments are met. Provide technical advice on administrative support requirements. Develop, evaluate, and recommend improvements for... ...experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations...SuggestedPermanent employmentWork at officeLocal area
U.S. Army Military Surface Deployment and Distribution Comma...
Scott Air Force Base, IL1 day ago - ...Enterprise Bank & Trust is seeking a System Support Specialist I to provide technical support across desktop systems. This role involves troubleshooting issues, managing help desk tickets, and providing in-person or remote assistance as needed. The ideal candidate will...Remote work
Enterprise Bank & Trust
Swansea, IL2 days ago - Allstate Insurance Company is seeking an HR Operations & Service Senior Consultant II to enhance the effectiveness and continuous improvement of... ...II uses data to identify trends, measure performance, and support recommendations that #J-18808-Ljbffr Allstate Insurance Company
$65.6k - $98.2k
Job Description HR Operations & Service Senior Consultant II supports the effectiveness and continuous improvement of HR service delivery through analytics, knowledge management, and operational enablement. This role partners closely with HR Operations, Service Management...Contract workWork at officeWork from homeWork visa$18 per hour
...Overview Position: Patient Service Specialist Location: O'Fallon, MO Type of Employment: Full-time Schedule: Tuesday - Friday, 10 Hour days. 7:30 AM - 6:30 PM. Compensation: $18.00/hour - Increases based on experience. When patients enter our outpatient physical therapy...Full timeSelect Medical
O Fallon, IL3 days ago$17.89 - $26.35 per hour
...counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities:... .... Certifications /Professional Licenses : Basic Life Support - American Heart Association, Basic Life Support - American Red...Hourly payWork experience placementWork at office- ...CHRISTIAN SOCIAL SERVICE OF ILLINO is looking for a compassionate Resident Support Specialist at their Youth Emergency Shelter in Royal Heights, Illinois. This role focuses on providing direct care and educational opportunities for traumatized youth while ensuring their...Flexible hours
CHRISTIAN SOCIAL SERVICE OF ILLINO
Belleville, IL21 hours ago - ...Employee Type Full-Time Description Care Starts with You! Patient Support Specialist Opportunity in the Foothills Region EmergeOrtho is committed... ...by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service...Full timeWork at officeLocal areaImmediate start
Mt. Washington Pediatric Hospital
Summerfield, IL21 hours ago $45k
...Youth And Family Support Specialist Position at Clarvida - Illinois Youth and Family Support Specialist Location: Belleville, IL (Hybrid... ...The role also includes participation in a rotating on-call service to support foster parents by phone, virtually, or in person...Weekly payFull timeWork at officeLocal areaWork from homeRelocationFlexible hoursClarvida Maine
Belleville, IL3 days ago- ...private rooms. It offers 24‑hour emergency services and has partnered with St. Louis Children’s... ...Progress West Hospital is a Certified Level II Stroke Center. The hospital’s medical office building houses offices for specialists in primary care, cardiology, obstetrics,...Work at officeMonday to FridayFlexible hoursShift work
Direct Jobs
O Fallon, IL1 day ago $18.25 - $20.5 per hour
A community support organization in Belleville, Illinois, is seeking Direct Support Professionals (DSPs) to assist individuals with developmental disabilities in living independently. Responsibilities include personal care, meal assistance, and ensuring each individual'...Hourly pay- ...involves welcoming patients, managing office tasks, and utilizing Dentrix for scheduling. Candidates should have experience in customer service, strong communication skills, and organizational abilities. The role offers competitive benefits, including health insurance and...Work at office
- ...Citi is seeking candidates for a full-time role in O’Fallon, MO focused on organizing and servicing production activities related to loan processing. The ideal candidate will have 1-3 years of relevant experience and proficiency in Microsoft Excel. The role includes resolving...Full time
Citi
O Fallon, IL2 days ago $19.05 - $21.05 per hour
DIRECT SUPPORT PROFESSIONAL Passionately provide care and support to individuals in their home. Our CILA homes have 4-6 residents and a DSP supports and assists each resident in their daily activities while recognizing individual routines and preferences. Responsibilities...Full timeNight shift$15 - $18.75 per hour
Chico's FAS, Inc. in Fairview Heights, IL is seeking a Support Associate. In this role, you'll support sales operations, assist customers... ...a high school diploma, excellent communication, and customer service skills. Flexibility is key, as shifts may include nights,...Flexible hoursShift workNight shift$15 - $28 per hour
...Mid-Shift, Closing Location Walmart Supercenter #1418 1530 WEST HWY 50, O FALLON, IL, 62269, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and...Hourly payMinimum wageFull timeTemporary workPart timeShift workWalmart
O Fallon, IL4 days ago$18.25 - $20.5 per hour
Overview At My Life My Home, their mission is to passionately support each person in living a meaningful and satisfying life! Through My Life My Home, individuals with developmental disabilities are provided support to live as independently as possible within the community...Night shiftAfternoon shift$17 per hour
...Family Service Specialist Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home... ...Reimbursement for mileage $.70/mile FSS Duties: Support families to prevent the permanent placement of children out...Daily paidPermanent employmentFull timePart timeWork at officeFlexible hoursArcadia Resources , Inc.
Belleville, IL4 days ago- ...Job Description Environmental Services Aide Career Opportunity Recognized for your skills as an Environment Services Aide Are... ...At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From...Full timePart timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shiftWeekday work
Encompass Health
O Fallon, IL3 days ago - ...Service Advisor As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact... ...a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure...Flexible hours
$18 per hour
...-MOBILE USA, Inc. is looking for an enthusiastic individual to support retail operations in Belleville, Illinois. This role focuses on... ...candidate should have at least a high school diploma and some customer service experience. Additionally, the position offers a competitive...Hourly pay- A community service organization is looking for an Intact Specialist to maintain caseloads and work collaboratively to support families. This entry-level position requires a Bachelor's degree in Social Work or a related field, with essential certifications to be obtained...
- ...volume(s), hours worked & potential overtime pay. Position: Service Assistant Brand: Denny's Reports To: Restaurant Manager... .../Manager on Duty Job Overview The Service Assistant supports servers and overall restaurant operations by maintaining clean...Minimum wageFlexible hoursShift workNight shift
Denny
O Fallon, IL4 days ago $15 - $18.75 per hour
...Illinois St Suite 103 A, Fairview Heights, IL Position Objective The Support Associate is responsible for supporting a customer and product-... ...directed. Customer Experience Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational...Part timeLocal areaFlexible hoursShift workNight shiftWhite House Black Market
Fairview Heights, IL3 days ago$16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
O Fallon, IL4 days ago- ...quantity of carts near the store entrance. As a Lot Associate, you will interact with customers and Home Depot staff, making customer service skills essential. This role is vital as it includes being the first and last point of contact for customers at the store. #J-18808-...
The Home Depot
O Fallon, IL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Intermediate, Helpdesk Support Services Specialist (Tier II). Be the first to apply!
Related searches