Automotive Service Advisor Group 1 Automotive

About Us

Group 1 Automotive Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S. Group 1 delivers a fully integrated automotive experience including vehicle sales financing aftersales service and digital retail solutions. As the automotive industry continues to evolve Group 1 is investing in the people technology and operational excellence needed to shape what comes next. Our work is grounded in a simple belief that a better experience for customers starts with an exemplary experience for employees.








At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Automotive Service Advisor

We are seeking a motivated customer-focused Automotive Service Advisor to join our growing service team.

As the face of our service department youll play a critical role in delivering an exceptional ownership experience for our luxury vehicle customers. If you thrive in a fast-paced environment enjoy building relationships and are driven by performance and customer satisfaction we want to hear from you. This is more than a jobits an opportunity to build a rewarding career with an industry leader that invests in your professional development and success.

Why Join Group 1 Automotive

At Group 1 Automotive we believe our people are our greatest asset. Thats why we provide industry-leading training career advancement opportunities and a comprehensive benefits package.

We Offer:

• Performance-Based Compensation
• Career growth opportunities within a Fortune 250 automotive retailer
• Medical Dental Vision Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Supportive team environment with leadership committed to your success

Responsibilities

• Deliver a premium customer experience from vehicle check-in through service completion
• Schedule confirm and prepare customer appointments to ensure a seamless service visit
• Greet customers warmly and professionally creating a welcoming first impression
• Conduct vehicle walk-arounds and identify customer concerns and maintenance needs
• Review technician inspections and present service recommendations with transparency and confidence
• Prepare detailed repair orders including accurate cost and completion time estimates
• Communicate effectively with technicians parts personnel and customers to ensure timely repairs
• Provide proactive updates throughout the service process and follow up after service completion
• Build lasting customer relationships that drive loyalty and repeat business
• Stay current on Jaguar Land Rover products maintenance schedules warranties and service offerings

Qualifications

• High School Diploma or equivalent
• Exceptional customer service and relationship-building skills
• Strong communication presentation and interpersonal abilities
• Proven ability to meet performance goals and thrive in a results-driven environment
• Ability to multitask and stay organized in a fast-paced setting
• Professional appearance and positive attitude
• Valid drivers license with an acceptable driving record

Join a Team That Invests in Your Future

If youre ready to elevate your career with a prestigious luxury brand and a company known for developing top automotive professionals apply today and discover why Group 1 Automotive is one of the most respected names in the industry.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race color religion sex national origin age disability or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal state and local law.

Required Experience:

Unclear Seniority