Express Service Advisor

Service AdvisorAs a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.Benefits include a 401K Plan, medical and dental coverage, paid time off (PTO), and a flexible work schedule.Responsibilities include overseeing the flow of the drive lane, ensuring customers receive prompt, courteous, and effective service, taking ownership of the customer's experience, providing concierge support for all owner inquiries, ensuring the daily inventory of technicians' time is consistently sold to service customers, and distributing work between technicians efficiently.Requirements include an organized and friendly personality, demonstrated ability to manage others, time management skills, fantastic communication skills with customers, professional and well-groomed personal appearance, a clean driving record, and willingness to submit to a pre-employment background check and drug screen. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.