HelpLine Technical Support Analyst, Employee Experience & Productivity Apple
and TM - Providence Technology Group, Inc.
Position Overview: As an IS&T Technician, you will provide technical support via telephone, chat, email, and ticketing system for Apple employees and contractors. You’ll perform impact assessment and troubleshooting according to established procedures, while documenting problems, troubleshooting steps, and resolutions. Key Responsibilities: Provide technical support via telephone, chat, email, and ticketing system for Apple employees and contractors… Perform impact assessment and troubleshooting according to established procedures… Document problems, troubleshooting steps, and resolutions… Manage support cases and advocate for the caller by “owning” the issue… Handle hierarchical and functional critical issues… Qualifications: 1 year of experience providing hardware and software technical support for Macs, iOS devices, Apple… Strong troubleshooting and problem resolution skills… Conceptual understanding of IP networking and basic network troubleshooting skills… Experience using an IT service management or CRM system for tracking technical support cases… Experience using a knowledge base system… #J-18808-Ljbffr and TM - Providence Technology Group, Inc.
$33.63 - $50.51 per hour
HelpLine Technical Support Analyst, Employee Experience & Productivity Elk Grove, California, United States Software and Services Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service...SuggestedFor contractorsRelocation$126.6k - $190.2k
M&A Project Manager, Employee Experience & Productivity Elk Grove, California, United States... ...in the world? Join Apple’s Information Systems and... ...s central nervous system. Supporting 2.5 billion active Apple devices... ..., business stakeholders, technical engineers, trainers,...SuggestedRelocation- Apple Inc. in Elk Grove, California, is seeking an M&A Project Manager for Employee Experience & Productivity within IS&T. The role oversees planning, execution, and transition of M&A... ...integrations, coordinating across business and technical teams to ensure timely delivery and...Suggested
- ...Grove, CA that is seeking a Production Support Analyst. Core Responsibilities:... ...* Prior ticketing/ITSM experience - incident triage and SLA... ...reading logs and doing basic technical troubleshooting (non-... ...or less than this range. Employee pay is based on factors like...SuggestedHourly payContract workShift work
$46.78 - $75.19 per hour
...safer, and cost‑effective. Our products energize hundreds of... ...problem solver to serve as a Technical Product Specialist. This position... ...‑on electrical construction experience, the ability to effectively... ...those that must be met by an employee to successfully perform the...SuggestedHourly payWork at officeConstruction Innovations LLC
Mather, CA2 days ago$26.88 - $39.9 per hour
...and cost-effective. Our products energize hundreds of... ...serve as an Assistant Technical Product Specialist within... ...will primarily support the preparation of project... ...assigned. DESIRED SKILLS & EXPERIENCE: 2 years of relevant... ...must be met by an employee to successfully...Hourly payWork at office$92k - $106k
HVAC Technical Support Specialist Supervisor Multiple Locations About Us... ...our customers with quality products and services the first time... ...responsibility Education/Experience/Skills 3+ years of experience... ...Short-Term Disability Employee Assistance Program Compensation...Full timeTemporary workMonday to Friday- ...Services Team (ITCS), which supports employees at both locations.... ...troubleshoot their technical problems, and various... ...of PC images Experience in Windows Administration... ...in Microsoft Office Products Experience with supporting... ..., database analysts, business analysts, project...Contract workWork at officeRemote work
- ...a deep understanding of and experience with the Direct Secure Messaging... ...and very eager to learn. Support/lead Direct Messaging planning... ...experience for this role. Strong technical and computer skills for... ...information, age, membership in an employee organization, retaliation,...Remote workRelocation
J P Systems
Elk Grove, CA5 days ago - ...Systems Administrator to provide onsite IT support in a warehouse environment. The role... ...and Responsibilities Provide onsite technical support and serve as the first point of... ...years of Windows Server administration experience, preferably Windows Server 2016 or later...Contract work
Techvilla Solutions
Elk Grove, CA3 days ago - ...Administrator, you will be part of the Operations Department supporting the onsite technical support team. The ideal candidate will have strong... ...'s Needed? High School Diploma, GED, or equivalent work experience. Typically 2-5 years of related experience in maintenance...Weekly payTemporary workWork experience placementFlexible hours
- ...oriented Administrative Assistant / Call Center Representative to support our HVAC and plumbing operations. This role plays a critical... ...Document customer interactions accurately in company systems Experience making outbound customer calls is preferred Comfortable with...Full timeWork at office
- Sapsol Technologies Inc. is hiring an IT PC Technician on a one-year contract to support the IT Customer Services Team at the EchoWater Facility in Elk Grove, CA. The role may alternate between the EchoWater Facility and SacSewer Goethe Road based on need. The technician...Contract work
- ...assignment from radio dispatch. In others, employees train for both functions. The official... ...within training and certification Experience and Education Requirements Employers... ...equivalent. Previous customer service, telephone support, or public safety experience may be...Night shiftRotating shift
Regional 911 Intake Solutions
Sloughhouse, CA29 days ago - Walmart is inviting Call Center Agents to experience more opportunities than imaginable in Part-Time, Full-Time and Seasonal schedules.... ...available providers; Serve as the primary contact for non-medical support requests; Perform accurate documentation, efficient call...Full timePart timeSeasonal workWork from home
- ...Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related...Work at office
US Government Jobs
Mather, CA2 days ago - There are 75,000+ reasons to join Delta Airlines - every current employee has their own. You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Travel Perks. Delta is currently hiring for Call Center Agent positions that...Currently hiring
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