Product Delivery Manager - Supply Chain

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Lean Supply Chain VP in Infrastructure Platforms Supply Chain team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You are trusted to enable the stable, scalable delivery of products. You will ensure high-quality, on-time delivery, customer satisfaction, and the implementation of key solutions and efficiencies.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Collaborate with global stakeholders and vendors to optimize supply chain operations and streamline procurement processes, ensuring seamless integration and execution.
• Analyze existing processes and develop innovative strategies to improve efficiency and maximize cost-effectiveness.
• Deliver exceptional products, serving as a pivotal leader to ensure superior quality, on-time delivery, customer satisfaction, and the implementation of key solutions and efficiencies.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Demonstrate 5+ years of experience leading and guiding team members within a lean culture.
• Exhibit resilience and adaptability to navigate continuous change in a dynamic, large-scale organizational environment.
• Possess a strong understanding of global supply chain management and the ability to analyze processes to identify and implement improvements.
• Communicate effectively both verbally and in writing, to enable strong collaboration with global teams.
• Influence and lead cross-functional teams, driving processes and solving problems in initially ambiguous situations.

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Expertise in lean manufacturing principles and practices, with a background in industrial, lean, or manufacturing engineering.
• Experience working with international teams and an understanding of global supply chain dynamics.
• Strong problem-solving skills, with a focus on applying Artificial Intelligence to drive process improvements, and experience in lean product delivery.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans