Automotive Service Advisor

Service Advisor Job SummaryIf you thrive in a people-centric and performance based environment, this job is for you! Renn Kirby Gettysburg seeks an automotive service advisor who loves greeting customers, assessing customer needs and providing value for our loyal owners. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs with our outstanding technicians. If you’re confident you’re the one we need to fill this promising position, apply now! And we provide the best training program in the country to get you there!Service Advisor ResponsibilitiesReview and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairsLeverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointmentsSchedule appointments for service techniciansResolve customer complaints and make follow-up calls to facilitate a positive service center experienceLead vehicle pick-up efforts by coordinating efforts with auto service porters and customersManage all automotive paperwork, including repair orders, invoices, and maintenance recordsService Advisor QualificationsHave a high school diploma or GED equivalentExemplary Microsoft Office program and general computer skills are mandatoryPrevious experience working as a service technician or in a service department a plusA valid, state-issued driver’s license and clean driving record is requiredMust have strong organizational, communications, and interpersonal skillsBenefitsMedical, dental, and vision insuranceCompany paid life insurance policy401K with company matchPTO and paid holidaysEmployee discounts on vehicle services, parts, and purchasesWe are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.