PUBLIC WORKS OPERATIONS MANAGER

The City of Jurupa Valley is seeking an experienced operations leader with a background in construction, inspections, and/or public works maintenance. The ideal candidate will bring strong maintenance experience, along with the ability to lead staff, manage daily operations, coordinate contractors, and improve service delivery. This position will play an important role in aligning and strengthening the City’s maintenance operations to better meet the needs of the community. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

Under general direction, manages and coordinates the City’s public works field operations programs, services, and activities including street maintenance, sidewalk maintenance, street scape landscape, weed abatement, street sweeping, storm drainage, graffiti maintenance, parks, building and facility maintenance, fleet management, street lighting, traffic operations, and paint and sign maintenance; procures and monitors contracts for services; coordinates activities with other departments and outside agencies; and performs other related duties and responsibilities as required.

DISTINGUISHING CHARACTERISTICS

This single position class is responsible for planning, scheduling, managing, and evaluating the day to day operations of the field operations staff, programs and activities. The incumbent is responsible for accomplishing division objectives and goals within guidelines established by the Director of Public Works, City Manager, and City Council. Assignments are broad in scope and allow for a high degree of administrative discretion in their execution. This class is distinguished from the Public Works Maintenance Supervisor in that the later serves as the first line supervisor in the field, while the Public Works Operations Manager has over-all responsibility for the Division.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Director of Public Works. Exercises direct and/or general supervision over assigned staff field operations staff.

ESSENTIAL FUNCTION STATEMENTS

Assumes management responsibility for all the Public Works Field Operations Division programs, services, and activities including street sweeping, storm drainage, street maintenance, graffiti maintenance, parks, building and facility maintenance, fleet management, street lighting, traffic operations, paint and sign maintenance. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends, within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Deputy Director of Public Works/Assistant City Engineer; directs the implementation of improvements. Plans, directs, coordinates, and reviews the work plan for the division; meets with staff to identify and resolve problems; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates work products, methods, and procedures. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies. Develops bid specifications for maintenance projects, and participates in the selection of contractors; oversees assigned contract services, maintenance, and construction activities; administers provisions and specifications of contracts. Manages and participates in the development and administration of the departmental annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs and implements adjustments as necessary. Directs the monitoring of and approval of expenditures; reviews and monitors all purchase orders; monitors and controls supplies and equipment. Serves as liaison for the division with other City departments, divisions, and outside agencies; negotiates and resolves significant and controversial issues. Provides responsible staff assistance to the Deputy Director of Public Works/Assistant City Engineer; prepares and presents staff reports and other necessary correspondence; prepares City Council agenda reports, ordinances, resolutions, and agreements. Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned public works maintenance and construction programs, policies, and procedures as appropriate. Participates on a variety of boards and commissions; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance and construction. Oversees the repair and maintenance of the City’s fleet, heavy equipment, and related power equipment; coordinates the purchase and replacement of equipment as required; makes recommendations for the purchase of new equipment, and assists in the preparation of equipment specifications. Receives and investigates citizen complaints and requests; determines and ensures appropriate disposition; investigates and reports on matters related to claims made against the City; monitors work completed. Directs and monitors regulatory compliance for assigned division. Performs related duties and responsibilities as required.

QUALIFICATIONS

Knowledge of: Administrative principles and practices, including goal setting, program development, implementation, management, and evaluation. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs; principles and practices of municipal government administration. Principles and practices of leadership and fostering effective team interaction to ensure teamwork is conducted smoothly. Public agency budgetary, contract administration, citywide administrative practices, and general principles of risk management related to the functions of the assigned area. Applicable Federal, State and local laws, codes and regulations. Operational and management practices as applied to the analysis and evaluation of public works programs, policies, and operational needs. Modern and complex principles and practices of public works program development and administration. Principles and practices of engineering and construction as applied to the field of public works maintenance. Equipment, materials, and methods used in construction, maintenance, cleaning, and repair of public works. Materials and labor costs in street and related construction work. Occupational hazards and standard safety practices necessary in the area of public works maintenance and construction. Methods and techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Methods and techniques for the development of presentations, contract negotiations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned program. Methods and techniques of preparing technical and administrative reports, and general business correspondence. Techniques for dealing effectively with the public, vendors, contractors and City staff, in person and over the phone. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Principles and practices of employee supervision, including work planning, assignment, review and evaluation and the training of staff in work procedures. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. City and mandated safety rules, regulations, and protocols. Ability to: Provide administrative and professional leadership and direction for public works field operations. Recommend and implement goals, objectives and practices for providing effective and efficient public works maintenance and construction services. Manage, direct, and coordinate the work of supervisory, technical, maintenance, and administrative support personnel. Identify and respond to a variety of issues, concerns and needs as identified by the community and/or higher level management. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of public works goals. Research, analyze and evaluate new service delivery methods, procedures and techniques. Read, interpret and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints and schematics. Prepare and administer budgets. Prepare clear and concise administrative reports. Interpret and apply the policies, procedures, laws, and regulations pertaining to public works programs and functions. Research, collect, compile and analyze information and data. Prepare and maintain accurate and complete records. Effectively represent the department and the City in meetings with governmental agencies, community groups and various businesses, professional and regulatory organizations and in meetings with individuals. Exercise good judgment, flexibility, creativity and sensitivity in response to changing situations and needs. Use English effectively to communicate in person, over the phone and in writing. Use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines. Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Demonstrate an awareness and appreciation of the cultural diversity of the community. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing. Ensure adherence to safe work practices and procedures. Operate a vehicle observing legal and defensive driving practices. Experience and Training Guidelines Experience: A minimum of five (5) years of increasingly responsible management and/or administrative experience in public works maintenance, construction, and contract administration, including two (2) years at a supervisory level. Education: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in Engineering, Architecture, Construction Technology, or related field. A Master’s degree in a related field is highly desirable. Four years of progressively responsible, directly related work experience in public works, construction, inspections, maintenance, or field operations may be substituted for the required education. Licenses and Certifications: Possession of a State of California driver’s license and proof of insurance. Special Requirements: Employee in this class may be required to work extended hours including evenings and weekends.

WORKING CONDITIONS

The work environment characteristics and physical/mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Conditions: Employees in this class generally work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing City-wide policies and procedures. Physical Demands: Must possess mobility to work in a standard office setting including use of standard office equipment, including a computer; and to operate a motor vehicle to visit various City development and meeting sites. Vision is required to read printed materials and a computer screen. Hearing and speech is required to communicate in person, before groups, and over the telephone. Touch is required in order to handle documents, and use a computer. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Must be able to sit for prolonged periods of time. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds. Mental Demands: While performing the duties of this class, the incumbent in this class regularly uses written and oral communication skills; reads and interprets complex data, information, and documents; analyzes and solves problems; uses math, and mathematical reasoning; observes and interprets people, and situations; learns and applies new information; performs highly detailed work; deals with changing deadlines, constant interruptions, and multiple concurrent tasks; and interacts with elected officials, City management, staff, developers, contractors, homeowners, members of the public, representatives of private and public agencies, and others encountered in the course of work.

CAREER PROGRESSION

FROM: Public Works Operations Manager TO: Deputy Public Works Director/Field Operations or Deputy City Manager Possession of the minimum qualifications does not ensure that an applicant will be invited to the next phase of the examination process which may include a written exercise and/or multiple interviews. Successful candidates may be required to pass a comprehensive background investigation which includes reference check, live scan fingerprinting, and pre-employment examination. In compliance with the Immigration Reform and Control Act of 1986, all new employees must verify identity and entitlement to work in the United States by providing required original documentation.

EOE / ADA

If you have any questions, please contact the Division of Human Resources at: View phone number on click.appcast.io. #J-18808-Ljbffr City of Jurupa Valley