Police Communication Officer- Atlanta, GA

Police Communication Officer- Atlanta, GA Location: Atlanta, GA Primary Purpose: Norfolk Southern’s Police Communication Officers oversee the coordinated response to incidents, both emergency and non-emergency, across our 22-state network. Their goal is to handle calls effectively, prioritizing saving lives, protecting property, and ensuring safety. Principal Duties Receives and prioritizes both emergency and non-emergency calls for railroad police services from Norfolk Southern employees, public law enforcement agencies, and the public to ensure appropriate response. Utilizes state and national computer networks to obtain criminal histories of persons encountered on Norfolk Southern’s property. Inputs calls for Railroad Police services in the Norfolk Southern Police Department's Computer Aided Dispatch System (CAD). Monitors police field activities to ensure officer safety and to afford appropriate protection for lading, equipment, and facilities to deter depredations. Receives, documents, and disseminates information concerning a wide variety of high value shipments to appropriate field personnel. Receives and processes complaints and other calls on Norfolk Southern’s grade crossing hotline concerning grade crossing problems, malfunctions, and other rail related incidents. Experience Emergency dispatch Required Licenses / Certifications Certified Police Communications Officer or Public Safety Experience Medical Requirements This position is safety sensitive; all new hires will be required to complete a pre‑employment medical screening that includes a physical, hearing, vision, and drug/alcohol test. Background Criminal background check Reference check Driving history Employment history SSN verification Career Path Predecessor Jobs: Municipal Police Dispatcher Future Jobs: Supervisor Police Communication Center Work Conditions Environment: Office Shift Work: Yes On‑Call: Yes Weekend Work: Yes Travel Required: 0-2 days per month Benefits $60 k/yr, railroad retirement, pension, 401(k) match, health benefits, vacation, relocation, free parking in Midtown Atlanta, access to onsite gym, relocation for those who qualify. Equal Employment Opportunities Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress. #J-18808-Ljbffr Norfolk Southern Corp.