Bursar

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .


Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904


College/Department Information

The Controller's Division Missions are: Account for all financial resources and provide advice to administrators, faculty, and students to support the University's overall mission of instruction, research, and healthcare services; Manage the investment of all University funds to ensure maximization return on investments; Receive and deposit all funds due to the University in a timely manner; Ensure compliance with both internal and external regulations, policies and procedures; Maintain and process the University payroll, accounts payable, and travel disbursements efficiently, accurately, and timely; Prepare financial and statistical information to the University management, federal and state agencies, and other interested parties; Maintain the University's accounting and financial reporting systems.


Job Summary

The Bursar serves as the administrator for student accounts and university billing operations. In this role, the Bursar oversees the assessment, collection, and management of all student-related revenues and provides leadership in policy development, regulatory compliance, and financial operations. The Bursar manages the Campus Business Office staff and functions, participates in key policy formulation related to tuition and fees, and ensures that all receivables in Banner operate in accordance with Board of Regents policies. This position is responsible for assisting with the evaluation of data security related to PCI compliance and plays an active role in annual audits, as well as monthly, quarterly, biannual, and year-end reporting and processing requirements at the university, state and federal levels. This is a fully on-site position and requires the ability to work effectively in an office environment.


Responsibilities

The responsibilities include, but are not limited to:

Leadership & Staff Management

Provide direct supervision to two Assistant Bursars and strategic leadership to a team of nine additional staff members, including the Student Accounts Manager, Accountant III, four Accounts Receivable Analysts, two Accounts Receivable Specialists, and student workers.

Assign, oversee, and evaluate the work of Business Office personnel across all core functions, including billing, collections, receivables, student loans and scholarships, daily reconciliations, and monthly financial analyses.

Promote operational excellence through ongoing assessment of workflows and implementation of process improvements.

Business Office Administration

Oversee all functional areas of the Business Office, including cash receipting; cash management of Federal, State, institutional, and student funds; accounts receivable; aging analysis; and student loan/scholarship reconciliation.

Ensure the integrity of accounting data within the subsidiary ledger and oversee timely reconciliation with PeopleSoft Financials.

Provide campus-wide oversight for the receipt of all funds, ensuring proper interface of subsystems with credit card payment platforms and general ledger systems to maintain full PCI compliance.

Collaborate with campus units engaged in billing and receipting functions to safeguard data security and ensure compliance with university, state, and federal guidelines.

Systems Oversight & Data Stewardship

Manage system configuration, maintenance, upgrades, testing, audit preparation, security provisioning, and user training for Banner Student/AR, Touch Net (Payment Gateway, Cashiering, Bill+Payment, Marketplace, Pay Path), Nelnet, and FISERV Merchant Services.

Serve as the Data Steward for the Banner Student Information System: design and maintain billing tables; develop and execute tuition and fee assessment rules; conduct system audits; and resolve complex student billing issues.

Coordinate system-related communications with internal departments reliant on effective billing, payment, and receipting workflows.

Financial Reporting, Reconciliation & Analysis

Prepare comprehensive monthly, quarterly, biannual, and annual reconciliations, journal entries, and financial analyses, including components of the institutions audited Annual Financial Statements.

Produce mandated reports such as Year-End reporting, FISAP, USG TAP reporting, State Purge/Drop and Collections reports, TRA audit submissions, Merchant Card Services reports, Banner access audits, SIS reporting, DCG CODA surveys, and other required institutional, system, or state documentation.

Provide senior university leadership with timely, data-informed financial analyses and decision-support reports.

Audit Engagement & Regulatory Compliance

Participate in state audit engagements, including preparation of required documentation, completion of checklist deliverables, and performance of year-end calculations and journal entries.

Monitor and enforce compliance with all applicable local, state, and federal regulations governing receivables, due diligence, collections, and financial controls.

Maintain business office PCI compliance across all revenue-generating and payment-accepting units.

Campus and System Collaboration

Represent the Finance Division at internal and external committees and meetings related to tuition and fees, student loans and scholarships, accounts receivable operations, and system/security initiatives.

Participate in University System of Georgia (USG) Accounts Receivable committees, working groups, project implementations, and professional conferences.

Collaborate closely with Financial Aid, Registrar, Admissions, and Information Technologies to ensure accuracy, consistency, and coordination of student financial data and communications.

Communications & Web Administration

Provide strategic oversight for departmental communications, ensuring consistent, timely, and accurate dissemination of information to internal and external stakeholders.

Maintain the Business Office website and update the Student Financial Responsibility Agreement and related content as needed.

Manage student acceptance deposit workflows in TouchNet, oversee TAP waiver adjustments, and monitor Georgia State sales tax liability processes.

Additional Duties

Provide operational back-up to Assistant Bursars and the Student Accounts Manager to ensure continuity of Business Office services.

Perform additional responsibilities as assigned to support division-wide priorities and maintain uninterrupted business operations.


Required Qualifications

Educational Requirements

Bachelor's Degree from an accredited college or university; 5 years of relevant work experience in accounts receivable or related field, preferably in a higher education environment; a minimum of 2 years of supervisory experience; strong customer service, analytical and spreadsheet proficiency; effective communication skills and ability to work independently.


Preferred Qualifications

Additional Preferred Qualifications

Experience working with Banner or other relational database including account management and complex funding operations. Intermediate to advanced Excel ability. Supervisory experience, familiarity with student culture, basic knowledge of financial aid and experience in reconciling and cash management of financial aid. Documented good customer service track record is desirable.


Knowledge, Skills, & Abilities

ABILITIES

Memory is required for this position and an ability to process, organize and disseminate large amounts of data in an organized format.

KNOWLEDGE

Considerable working knowledge of policies, rules and regulations of the Institution as it applies to Accounts Receivable.

SKILLS

Verbal skills are required for this job for extensive student/faculty/staff interaction. The sense of hearing is very important since this person is constantly engaged in interactions with internal/external customers.

Strong computer skills, including Word/Excel; Banner and/or PeopleSoft experience, excellent accounting and organizational skills and good interpersonal skills to maintain effective working relationships with College officials and departmental staff.

Must be able to maintain professional poise when confronted with difficult situations and ensure that all communications are accurate and timely. Strength in team building and management.


Shift/Salary/Benefits

Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Band: 17

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 12/19/25 - Until Filled

Refresh: 3/20/26

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!


Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.


Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.


Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.


Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.


How To Apply

Consider applying with us today!

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

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