Maintenance Technician

Job Description

Job Description

he Apartment Maintenance Technician is responsible for maintaining the physical condition, safety, and appearance of the apartment community. This position performs maintenance repairs, preventative maintenance, make-ready activities, and responds to resident service requests in a timely and professional manner. The Maintenance Technician plays a vital role in ensuring resident satisfaction and maintaining the property's value.

General Maintenance

• Perform routine maintenance and repairs in occupied and vacant apartment homes.
• Diagnose and repair plumbing, electrical, HVAC, appliances, carpentry, drywall, flooring, and painting issues.
• Complete work orders accurately and efficiently within company standards.
• Maintain property grounds, amenities, and common areas in a clean and safe condition.
• Identify and report safety hazards immediately.

Apartment Make-Ready Responsibilities

• Prepare vacant units for new residents according to company standards.
• Inspect units and create punch lists for needed repairs.
• Repair drywall, patch holes, touch-up paint, replace fixtures, and complete general maintenance tasks.
• Ensure all appliances are functioning properly.
• Verify units are move-in ready and meet quality standards before resident occupancy.

HVAC Responsibilities

• Troubleshoot and repair heating and air conditioning systems.
• Replace filters and perform preventative maintenance on HVAC equipment.
• Assist with HVAC installations when needed.
• Maintain EPA certification requirements if applicable.

Plumbing Responsibilities

• Repair leaks, faucets, sinks, toilets, disposals, and water heaters.
• Clear drain stoppages and sewer backups as needed.
• Replace plumbing fixtures when necessary.

Electrical Responsibilities

• Replace outlets, switches, breakers, fixtures, and light bulbs.
• Troubleshoot minor electrical issues.
• Follow all safety procedures when performing electrical repairs.

Work Order Management

• Complete assigned work orders daily.
• Enter detailed notes and updates into the property management system (AppFolio).
• Maintain communication with management regarding completed and outstanding work orders.
• Prioritize emergency maintenance requests appropriately.

Preventative Maintenance

• Participate in community preventative maintenance programs.
• Inspect buildings, equipment, and systems regularly.
• Maintain records of completed preventative maintenance activities.

On-Call Responsibilities

• Participate in rotating emergency on-call schedule.
• Respond promptly to after-hours maintenance emergencies.
• Address emergency situations professionally and efficiently.

Customer Service

• Provide excellent customer service to residents and guests.
• Communicate professionally and respectfully at all times.
• Explain repairs and maintenance procedures to residents when necessary.

Required Qualifications

• High school diploma or GED preferred.
• Minimum of 4-8years of apartment maintenance experience preferred.
• Basic knowledge of HVAC, plumbing, electrical, carpentry, and appliance repair.
• Ability to operate maintenance tools and equipment safely.  YOU   MUST HAVE YOUR OWN TOOLS!
• Valid driver's license and reliable transportation.
• Ability to pass  background screening and  drug testing , if required.

Physical Requirements

• Ability to lift up to 75 pounds.
• Ability to stand, walk, bend, kneel, climb ladders, and work in confined spaces.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to use hand tools, power tools, and maintenance equipment safely.

Performance Expectations

• Complete work orders within company-established timelines.
• Maintain a high standard of quality workmanship.
• Follow all company policies and safety procedures.
• Maintain positive resident relations.
• Assist team members as needed to ensure property success.
• Report all maintenance concerns and safety issues immediately.
• Maintain a professional appearance and attitude at all times.
• Maintain a positive and professional attitude.

Large Apartment Complex

Company Description

Large Apartment Complex