Vice President, Growth & Digital Transformation

Role Description

Within our Delivery function, we are creating this new VP within our Delivery function. This role will take on a much broader, commercial scope—specifically focusing on global scaling, multi-site digital transformations, and driving new revenue from our existing accounts. This position will report directly to the Chief Delivery Officer.

• Scale Global Delivery: Drive the successful end-to-end delivery of complex software projects—encompassing planning, execution, and post-implementation support—ensuring strict alignment with evolving business objectives and stakeholder expectations.
• Process Optimization: Continuously identify, evaluate, and implement next-generation improvements to software delivery processes, methodologies, and tools to enhance overall efficiency, predictability, and quality.
• Land & Expand Strategy: Partner with executive accounts to identify new value-added service offerings, driving follow-on service orders and incremental revenue from an expanding portfolio of existing customers.
• Digital Transformation Leadership: Lead strategic, high-impact discussions and workshops for large-scale enterprise projects, designing and facilitating complex, multi-site deployment plans.
• Resource & Capacity Planning: Optimize resource allocation (people, budget, technology, and time) across a growing portfolio to ensure projects are delivered on time and within budget parameters.
• Team Building & Upskilling: Proactively assess delivery capability gaps; build, mentor, and continuously upskill distributed and global delivery teams to deepen industry and product expertise.
• Stakeholder & Vendor Management: Cultivate and maintain deep, trust-based relationships with internal and external stakeholders, including enterprise clients, strategic vendors, and cross-functional departments.
• Risk Mitigation: Architect and execute robust risk-management frameworks to proactively identify and mitigate potential roadblocks impacting project or product delivery timelines.
• Product Standardization Advocacy: Leverage strong influential leadership skills to champion the adoption of the core enterprise product platform, minimizing unnecessary custom coding or modifications.
• Performance & Culture Development: Set clear, measurable goals aligned with corporate business priorities; provide consistent coaching and professional development to minimize turnover and foster a collaborative, high-performance culture.
• Commercial Sales Support: Serve as a strategic delivery partner to the Sales Executive team, developing comprehensive Statements of Work (SOWs) and presenting implementation frameworks to high-value prospects.
• Market Ambassadorship: Stay ahead of industry best practices, emerging trends, and digital transformation methodologies, representing the organization at key industry events, conferences, and functions.

Qualifications

• 8-10 years of proven executive leadership experience managing large-scale, end-to-end software delivery and complex enterprise digital transformations.
• A master's degree in a relevant field (computer science, industrial engineering, pharmaceutical technology) is preferred.
• Demonstrated success in a "land and expand" commercial environment, with a track record of identifying new service opportunities and driving revenue growth within existing accounts.
• Expertise in managing global, distributed teams and optimizing multi-million dollar delivery budgets.
• Strong technical acumen regarding enterprise software products, deployment lifecycles, and configuration management.
• Exceptional influential communication skills, with the ability to navigate complex client relationships and align cross-functional stakeholders.

Requirements

• $195,000 - $235,000 a year.
• This role is also eligible for additional incentive or bonus compensation, within the total on-target earnings range listed above.
• The final base salary offered will be determined based on the selected candidate’s skills, experience, qualifications, and geographic location.
• Job Location: Remote within the United States.

Benefits

• Candidates will also be eligible for Medical Benefits coverage based on standard company plan.