Sales Administrator

Kyocera International, Inc. is hiring a Sales Administrator at our Richardson, TX facility! Pay Range - $28 to $37 per hour (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills) With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Look at these PERKS! Competitive pay, benefits, and hours 120 hours of vacation accrued per year to start 10 Paid Holidays per year 401(k) with company match Pension Medical, dental, and vision insurance Flexible Spending Account (FSA) Employee Assistance Program Flexible schedules Tuition reimbursement We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension, and a 401(k) with both Roth and a healthy company match. Our larger locations also feature on-site gyms, walking tracks, exercise rooms, and employee gardens. We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for. Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: Our company motto is “Do the right thing as a human being,” and we try to use that motto constantly in our decision-making. As a Sales Administrator, you'll serve as a key connection between customers, sales representatives, production teams, and international colleagues. You'll help ensure orders are processed accurately, customer needs are met, and business operations run smoothly. Key responsibilities include: Manage customer inquiries and provide exceptional service and support Process and manage sales orders, pricing, invoices, and contracts through SAP Coordinate closely with customers, production, logistics, and sales teams to ensure timely order fulfillment Communicate regularly with colleagues in Japan via email and video conferencing Generate and maintain reports on sales activity, shipments, cancellations, and forecasts Assist with customer issue resolution, order expedites, and account management Support trade shows, customer visits, and sales events as needed Contribute to process improvements and operational efficiency initiatives Requirements: Associate degree in Business Administration or equivalent experience 2+ years of sales support, customer service, order management, or related experience Manufacturing, industrial, or technical industry experience preferred Experience using SAP or another ERP system Strong organizational and multitasking abilities Excellent written and verbal communication skills Intermediate Microsoft Excel and PowerPoint skills High level of accuracy and attention to detail Ability to travel up to 10% domestically Eligible to work in an ITAR environment Essential Duties and Responsibilities: Enters and maintains sales records or customer changes by obtaining required information; verifies accuracy of sales and credit teams. Liaise with Japan colleagues daily via email or video call. Acts as a liaison between customers and production in problem-solving and expediting local orders. Performs fulfillment of orders from intake to delivery using the SAP system. Prepares and maintains status reports in a variety of reports and tracking tools. May travel to customer sites, attend tradeshows, or otherwise drive sales activity within own account base. May train sales support team on a variety of duties. Models the " customer first principle" to ensure the customer is informed and satisfied with Kyocera. May travel with or without outside sales staff on business development activities. Generates monthly reports on shipments, sales orders, cancellations, and transfers. Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries. Commitment to meeting or exceeding sales targets, reporting any deviations or trends when discovered. Demonstrate strong organizational skills with the ability to prioritize work and succeed under deadlines. Balance own sales account activity while supporting multiple outside sales reps. Sales event planning as assigned. Perform any other related duties as required or assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum Qualifications: High school diploma or GED required. Ability to pass a criminal background check and drug screen. Physical Activities: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Environmental Conditions: The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually loud. Additional Information: The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations. Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.