Member Services Representative

Member Services Representative Now hiring for member services representatives to help answer inbound calls from insurance members regarding their medical insurance, billing, or coverage questions. This is a work-from-home position, but must live within 1 hour of Bloomington, MN to pick up equipment. Job Description Government membership services supports all of HealthPartners members who are enrolled in Medicare insurance. Reps take between 50-70 calls/day (8-10/hour) from members who have questions regarding their current insurance plan. Questions often are regarding coverage, copayments, premium billing, network, premiums, deductibles, etc. Qualifications 2+ years of healthcare insurance CSR experience Schedule 4 weeks of training, Monday-Friday, 8am-4:30pm; after training your schedule will move to a Monday-Friday, 9am-6pm (you have the option to select your start time of 9am/9:15am/9:30am, the later the start time, the shorter the lunch break) Job Type & Location This is a contract to hire position based out of Bloomington, MN. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bloomington, MN. Application Deadline This position is anticipated to close on Aug 13, 2026. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.