Patient Services Coordinator

Patient Service Coordinator/ Personal Care ServicesOffice Location: PoughkeepsiePosition Type: Full-timeRemote/Virtual Position: In-office positionSalary: $25.00 - $27.00 /hourly (offers based on experience)Schedule: Monday - Friday; 9:00am - 5:00pmBilingual English/Spanish speaking is required for this role.What You Need to KnowReimagine Your Career in Personal Care ServicesCaring for others is more than what you do — it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.Be the Best Patient Service Coordinator You Can BeIf you meet these qualifications, we would love to meet you:High School or GED required.Bi-lingual Spanish/English speaking requiredStaffing experience preferredPrevious home health care or home care experience highly desirableResponsibilitiesAs a Patient Service Coordinator, you will:Responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.Functions as primary support for daily EVV and payroll functionsProcesses and communicates authorization and schedule changes to ensure coordination of service and client satisfactionCoordinates utilization of Care Partner teams to ensure fill rate expectations metResearches and resolves payroll and billing questions under direction from the Client Service Manager.Functions as liaison for Field Supervisors in communicating with payer Case Management teamsSupports recruiting and onboarding needs of teamOur Investment in You: Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.Our benefits include:Medical, dental and vision coveragePaid time off and paid holidaysProfessional development opportunitiesCompany-matching 401(k)Flexible spending and health savings accountsWellness offers such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation appPrograms to celebrate achievements, milestones and fellow employeesCompany store credit for your first AccentCare branded scrubs for patient-facing employeesAnd more!Why AccentCare?Come As You Are: At AccentCare, you're part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.