Member Services Representative

Job Description

Job Description

Title: Member Services Representative

Responsibilities:

• Opening/closing and maintaining credit union accounts
• Open and maintain Individual Retirement Accounts
• Assist members with a variety of Credit Union services and products
• Assist members with legal accounts
• Answer member inquiries via phone, email, and other online services
• Process wire transfers, stop payments, travel notices, address changes check orders, etc.
• Performs other related duties as assigned
• DNA/Fiserv Experience preferred
• Originate, process, and close on consumer loans while ensuring documentation accuracy and compliance.
• Assist members with general loan questions.
• Process credit card applications

Pay:

$21.00 to $23.00 an hour

Pay negotiable based on experience.

Benefits:

Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.