Strategic Account Manager, Remote USA

Job Description

About Us:

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HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

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We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

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HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets.

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The Role

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HBX Group is looking for a Strategic Account Manager to own and grow a focused portfolio of our top-tier accounts across the Americas. This isn't a high-volume book of business — it's a small number of our most strategic relationships, and we're looking for someone who wants to go deep, not wide.

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You'll partner directly with senior stakeholders at some of the region's most important travel, distribution, and fintech companies, acting less like an account manager and more like a strategic advisor embedded in their business. The travel industry is moving from a vendor model to an ecosystem model — the accounts you manage will be at the center of that shift, and you'll be the one helping them see (and capture) the opportunity in it.

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What You'll Do

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• Own commercial strategy and growth for a curated portfolio of top-tier accounts, including share-of-wallet analysis, funnel mapping, and multi-year account planning
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• Build senior-level relationships that go beyond the day-to-day — you're a trusted advisor, not a ticket-taker
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• Identify white space within existing accounts and build the business case to go after it
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• Navigate complex commercial conversations — pricing, contract renewals, performance disputes — with data-forward rigor and a collaborative tone
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• Partner cross-functionally (product, connectivity, marketing, finance) to bring the full HBX ecosystem to your accounts
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• Represent HBX at industry events and in client-facing forums as a credible voice on where travel distribution is headed
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What We're Looking For

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• Significant experience in strategic account management, enterprise sales, or partnerships within travel, travel technology, or a related B2B ecosystem
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• A track record of managing complex, high-value accounts — not just maintaining them, but growing them
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• Comfort operating at the intersection of data and relationship: you can build a share-of-wallet model and walk a C-suite stakeholder through it in the same week
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• A bias toward being bold, not defensive — someone who sees fragmentation and disruption in travel as opportunity, not threat
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• Strong written and verbal communication; you can hold your own in a room with senior decision-makers
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• Highly organized — you can juggle multiple complex accounts, stakeholders, and moving pieces without dropping the ball
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• Fluent with AI tools to run data analysis and inform strategic decisions — you don't just report on account performance, you use AI to find the insight in it faster
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• Comfortable with a remote-first team and self-directed ownership of your book of business
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• Google Ads knowledge and OTA (Online Travel Agency) experience preferred
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• A competitive streak when it comes to winning against the competition, paired with a genuine team-player mentality internally — you play to win in the market, not against your own colleagues
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At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

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You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey