Project Manager

Project Manager

TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients' symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.

TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.

About the Role

We are seeking a proactive and detail-oriented Project Manager to join our Enterprise Project Management Office (PMO) on the Performance Excellence Team. You will play a key role in executing strategic initiatives across the organization. You will help manage cross-functional projects that span departments such as Growth, Market Operations, Clinical Operations, Product, Data Engineering, Analytics, and Finance. As part of the Enterprise PMO team, you will support complex, enterprise-wide programs aligned with TailorCare's business goals. You'll drive progress, ensure accountability, and contribute to building and refining scalable project management frameworks and tools. This role is ideal for someone who thrives in fast-paced environments and wants to be part of shaping the future of healthcare.

Primary Responsibilities

• Lead and manage end-to-end project lifecycles, ensuring alignment with organizational strategy and enterprise goals with a heavy focus on client implementations
• Support the successful implementation of new partnerships by managing timelines, deliverables, and cross-functional coordination
• Partner closely with internal stakeholders and external partners to ensure clear communication, expectations management, and timely issue resolution
• Collaborate with internal stakeholders to define project scope, goals, timelines, and deliverables
• Track and manage project milestones, scope, performance metrics, and budgets across enterprise-level initiatives
• Identify and mitigate risks and roadblocks to ensure timely execution
• Contribute to the continuous improvement of project planning tools, templates, dashboards, and reporting mechanisms
• Collaborate with senior leadership to align project execution with strategic business objectives
• Facilitate project planning sessions, retrospectives, and status meetings with internal and external stakeholders
• Support change management initiatives and process improvement efforts by identifying inefficiencies and implementing data-driven, scalable solutions
• Other duties as assigned

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or a related field
• 2-4 years of project management experience, preferably in a healthcare or startup environment
• Experience with new and existing client implementations
• Experience in process improvement and/or project management/process planning
• Strong understanding of project management methodologies (Agile, Scrum, or Waterfall)
• Proficient in project management tools (e.g., Jira, Asana, Trello, or similar)
• Excellent communication, organizational, and problem-solving skills
• Comfortable working in a fast-paced, rapidly evolving environment
• PMP, CSM, or other relevant certifications a plus
• Familiarity with healthcare technologies, EMRs, or clinical workflows is a strong advantage
• Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, company events, etc.

What's In It For You

• Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
• Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
• Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
• Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
• Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
• Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
• Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.