Director of Payroll Services

Principle HR Solutions | Brentwood, Tennessee About Principle HR Solutions Principle HR Solutions is a growing, human resources consulting firm committed to serving our clients with integrity, excellence, compassion, and sound stewardship. We believe business relationships should be built on trust, and we strive to treat every client and employee with dignity and respect. As we launch our new payroll services division, we are seeking an experienced payroll professional to build, lead, and grow this important part of our organization. Position Overview The Director of Payroll Services will be responsible for establishing and leading Principle HR Solutions’ payroll division. This is both a strategic leadership position and a hands‑on payroll role. The successful candidate must be able to personally process payroll, oversee multiple client payrolls, manage complex payroll situations, and create the systems and processes necessary to support future growth. This individual will work with clients using a variety of payroll platforms. The ability to quickly learn unfamiliar systems, transition between platforms, and accurately process payroll in different software environments is essential. The ideal candidate is an experienced payroll leader who combines strong technical knowledge with exceptional client service, sound judgment, attention to detail, and a genuine desire to serve others. Primary Responsibilities Build and lead the day-to-day operations of the new payroll services division. Personally process payroll while providing oversight and quality control for all client payrolls. Manage multiple client payrolls with different pay frequencies, policies, deadlines, and reporting requirements. Process and oversee payroll for employers operating in multiple states and local tax jurisdictions. Work proficiently across multiple payroll platforms, including both company-selected software and clients’ existing payroll systems. Lead the implementation and onboarding of new payroll clients. Review client payroll data, earnings, deductions, taxes, benefits, garnishments, and employer contributions for accuracy. Ensure accurate and timely payroll tax deposits, filings, reconciliations, and year-end reporting. Oversee quarterly and annual payroll reporting, including Forms 941, W-2, W-3, and applicable state and local filings. Handle complex payroll matters, including multistate taxation, wage garnishments, benefit deductions, bonuses, commissions, retroactive pay, and payroll corrections. Research and resolve payroll discrepancies, tax notices, client questions, and employee payment issues. Establish documented payroll procedures, internal controls, approval processes, and quality‑assurance standards. Maintain the confidentiality and security of payroll, banking, tax, and employee information. Monitor changes in federal, state, and local payroll laws and tax requirements. Train, supervise, and develop additional payroll team members as the division grows. Ensure adequate backup coverage and business continuity for all client payrolls. Collaborate with the HR consulting team to provide clients with coordinated payroll and human resources support. Build strong, trusted client relationships through responsive communication and dependable service. Help develop service offerings, operational goals, performance measures, and growth strategies for the payroll division. Required Qualifications Significant hands‑on experience processing and managing payroll. Demonstrated experience with multistate payroll and the related state and local tax requirements. Experience processing payroll for multiple clients, business units, or legal entities. Demonstrated ability to work in multiple payroll software platforms. Strong knowledge of federal, state, and local wage‑and‑hour and payroll tax requirements. Experience with payroll tax filings, reconciliations, quarterly reporting, and year‑end processing. Ability to manage competing deadlines and process multiple payrolls accurately and on time. Strong analytical, problem‑solving, and reconciliation skills. Exceptional attention to detail and commitment to accuracy. Strong written and verbal communication skills. Ability to explain payroll matters clearly and professionally to clients and employees. High level of discretion when handling confidential financial and employee information. Proven leadership ability and the capacity to build processes, develop employees, and create accountability. A client‑service mindset grounded in responsiveness, patience, professionalism, and personal ownership. Willingness to be a hands‑on working leader, particularly as the division is established and begins to grow. Preferred Qualifications Accounting, finance, or bookkeeping education or professional experience. Bachelor’s degree in accounting, finance, business administration, human resources, or a related field. Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC). Experience reconciling payroll to the general ledger and working with accounting teams. Experience with certified payroll and prevailing‑wage requirements. Experience implementing new payroll clients or converting payroll data between systems. Experience selecting, configuring, or administering payroll technology. Experience building or expanding a payroll department, service line, or payroll bureau. Previous experience in a professional services, HR consulting, accounting, or outsourced payroll environment. The Person We Are Looking For A person of integrity who follows through on commitments. A calm, steady leader who can be trusted with sensitive responsibilities. Technically strong and willing to remain actively involved in payroll processing. Comfortable moving between multiple payroll platforms and solving unfamiliar problems. Proactive, organized, and able to anticipate client needs. Service‑oriented and committed to treating people with patience, dignity, and respect. Accountable for results and willing to take ownership of mistakes and solutions. Interested in building something meaningful and growing with the organization. Respectful of and comfortable working within a faith‑based organization whose values shape how we serve clients, support employees, and conduct business. Why Join Principle HR Solutions? This is an opportunity to build and lead a new payroll division while becoming an important member of a growing organization. The person selected for this role will have a meaningful voice in developing our payroll systems, service model, technology, team, and future direction. At Principle HR Solutions, we value excellence without sacrificing compassion, growth without sacrificing integrity, and leadership that is demonstrated through service. Principle HR Solutions is committed to providing equal employment opportunities in accordance with applicable law. Employment decisions are based on qualifications, experience, performance, and the organization’s business needs. #J-18808-Ljbffr Principle HR Solutions & Consulting, LLC