Remote Technical Support Specialist (SQL & Relativity)
$54k - $80kRelativity
Washington DC
- Remote job
Relativity is seeking an Application Analyst in Customer Support to provide technical support and troubleshoot issues. This role involves engaging with customers through phone and email, diagnosing software problems, and ensuring service level agreements are met. The ideal candidate should possess a strong understanding of SQL and the Relativity platform, with a proven background in customer support. Responsibilities include managing tickets in Salesforce and collaborating with team members to enhance customer satisfaction. This hybrid/remote position offers a competitive salary range of $54,000 - $80,000 based on experience. #J-18808-Ljbffr Relativity
Vacancy posted 13 hours ago
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