Clinical Educator & QA Nurse | RN

Clinical Educator & QA Nurse

We understand that finding a place to belong is important. At Wesley, we care about your development, we are committed to continuous improvement, and we all grow together.

Wesley is a place where your energy and enthusiasm are welcome and your talents are developed. A place where you feel recognized, valued and rewarded. A place where you can dedicate yourself to caring for others, knowing that you are part of an organization that is equally dedicated to caring for you and your career.

Our Total Rewards philosophy takes a balanced approach, designed to support employees at every stage of their career journey. We review our offerings annually to ensure they remain meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation:

Health & Insurance Benefits

• Employees, and their families if elected, can participate in medical insurance (full time and ACA eligible), dental (full time), vision (full time) and group life (employee only coverage - full time).

Time Off & Holidays

• We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. The PTO accrual rate increases after two years of service and again after five years of service.
• We offer 6 Paid Holidays (8 hours - full time, 6 hours - part-time per event, excluding on-call staff) and 1 Personal Holiday of Choice per year (excluding on-call staff).

Retirement & Financial Well-Being

• Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule for the company match, and minors are ineligible for the company match.
• Gain access to your net earnings when you need it with on-demand pay through Dayforce Wallet.

Perks & Wellness

• To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees for both emergency assistance and educational advancement.
• A food and beverage discount of 50% is available to all employees at any Wesley bistro and marketplace.

Recognition That Matters

• The efforts and contributions of our valued employees are celebrated on our best-in-class recognition and reward platform, Inspire. Points earned for assorted reasons may be redeemed for a variety of merchandise, gift cards, cash cards, tickets, travel and other experiences selected by the employee.

Enrich the lives of older adults through community, choice, and continuing care in the Clinical Educator & QA Nurse role. The Clinical Educator & Quality Assurance Nurse plays a critical role in ensuring high-quality patient care in home health and hospice services throughout Washington State. This position focuses on staff education, competency development, and quality assurance initiatives to ensure compliance with Washington State Department of Health (DOH), Medicare, Medicaid, and other regulatory agencies. The ideal candidate will be a knowledgeable resource for clinical staff, fostering excellence in patient care and continuous professional growth. Find your sense of belonging at Wesley!

You will provide continuing care through these responsibilities Essential functions of this position include the following.

Clinical Education & Training:

• Develop and deliver Washington State-compliant training programs for new and existing staff, covering OASIS-E, palliative care best practices, Hospice Item Set (HIS), infection control, and state-specific regulatory updates.
• Provide hands-on clinical training, including end-of-life care, pain and symptom management, wound care, and advanced nursing interventions.
• Conduct ongoing competency evaluations, skills validations, and refresher courses to ensure staff proficiency in home health and hospice care.
• In partnership with Human Resources, develop annual skills competency program.
• Act as a resource for clinicians, offering guidance on documentation best practices and patient care in compliance with Washington State labor laws and nursing scope of practice.
• Educate staff on Washington State's Death with Dignity Act, advance directives, and hospice-specific legal requirements.

Quality Assurance & Compliance:

• Monitor and audit patient records to ensure compliance with Medicare, Medicaid, and Washington State DOH regulations.
• Oversee OASIS review, ICD-10 coding accuracy, and regulatory documentation compliance for home health and hospice services.
• Develop quarterly QAPI performance improvement plans for home health and hospice.
• Conduct educational sessions with staff to provide trends and areas of focus for QAPI measures.
• Conduct clinical review of SOC, recertification and ROC visits.
• Assist in preparing for state and federal audits, accreditation surveys (ACHC, CHAP, or Joint Commission), and internal compliance reviews.
• Identify quality improvement opportunities and implement corrective action plans to enhance clinical performance, patient safety, and regulatory adherence.
• Lead investigations into patient complaints, adverse events, and infection control breaches, ensuring timely resolution and reporting per Washington State DOH guidelines.
• Through QA strategies and programs, ensure quality ratings, star ratings, and patient satisfaction scores exceed industry averages.

Performance Improvement & Staff Support:

• Serve as a mentor and coach for clinical staff, promoting a culture of continuous learning, excellence, and compassionate patient care.
• Collaborate with leadership to develop evidence-based policies and procedures tailored to Washington State regulations.
• Track key performance indicators (KPIs), such as hospitalization rates, patient satisfaction scores, and compliance trends, to drive quality initiatives.
• Lead interdisciplinary meetings focused on care coordination, regulatory updates, and performance improvement strategies.
• Ensure compliance with HIPAA guidelines and other company-related procedures for protecting confidential and sensitive information.
• Performs job in compliance with company policies, procedures and professional standards.
• Other duties and special projects as assigned.

Our requirements and qualifications for success

• Bachelor's degree in Nursing or related field.
• Active Registered Nurse (RN) License in Washington State or out-of-state MSL.
• Follow the Washington Nurse Practice Act.
• If MSL, complete Suicide Prevention Training in advance of hire per state regulations.
• If MSL, complete Washington State Board of Nursing (WABON) MSL demographic survey.
• Ability to obtain a CPR and First Aid certification within 30 days of hire.
• Effective and comprehendible English verbal and written communication skills to accomplish charting, record keeping, and to comprehend written orders and procedures.
• Minimum of two years' clinical nursing experience; home health experience preferred.
• Demonstrated knowledge of Performance Improvement and Quality Assurance programs.
• Knowledge of the regulatory requirements for home health and hospice, including the OASIS data collection and reporting requirements and OBQI expectations for Medicare Certified Agencies.
• Strong organizational and time management skills; ability to work with minimal supervision.
• Use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems.
• Experience in research, analysis, and report preparation is desirable.
• Driving is an essential function and/or a legitimate business purpose of this position; therefore, a valid driver's license is required as a condition of employment.

Physical, environmental, and mental requirements

• Ability to stand and walk 2-3 hours at a time
• Ability to sit for periods of time for record review, phone consulting, and computer data entry.
• Ability to lift up to 40 lbs.
• Ability to listen to and comprehend information and ideas provided through conversation, email, and text.

Salary Range: $43.24 to $62.10 per hour

REQ Code #WHHPJSC