Convention Service Manager

Convention Service Manager

Union Station Curio - St Louis, MO 63100

Overview

Position Type Full Time

Description

Manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor contractual agreements with regard to guest room blocks, meeting space, food & beverage and special concessions. Effectively communicate to all property departments the information necessary to successfully execute the group's needs while maintaining a good client relationship.

Qualifications

The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Ability to read, listen and communicate effectively in English, both verbally and in writing.

Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.

Ability to access and accurately input information using a moderately complex computer system.

Ability to establish and maintain effective working relationships with associates, customers, and patrons.

Ability to input 40 WPM on a computer keyboard.

Education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. College degree with hotel major is preferred. Prior hotel Sales or Catering experience required.