Program Manager of Lark Inn Shelter

WHAT YOU'LL DO:

Under the guidance of the Associate Director, the Program Manager of Lark Inn Shelter provides leadership and oversight to programs supporting young adults exiting homelessness. The Lark Inn provides short‑term emergency shelter to Transitional Aged Youth (TAY). The Program Manager is responsible for hiring, training and supervision of all program staff; program development and evaluation; quality and coordinated service delivery within a congregate living setting for transition‑aged youth. In addition, the Program Manager develops and maintains collaborative relationships with community providers, including referral agencies, and resource agencies. This is a full‑time position with full benefits. The team is considering two possible schedules for this position: Monday‑Friday 9AM‑5PM Tuesday–Saturday or Sunday–Thursday 12pm‑8pm Please indicate your preference as part of the application. Your responsibilities: Oversee day‑to‑day operations of program services for youth. Ensure the provision of basic services, special projects/activities, and an emotionally and physically safe, clean, and supportive environment. Provide regular supervision for residential counselors and case managers. Take primary responsibility for the effective operation of all client services. Supervise best practices for Residential Counselors and Case Manager service delivery. Facilitate staff meetings. Participate in the recruitment, hiring, training, and ongoing development of Program staff. Manage program budget and ensure agency procedures are followed. Coordinate intakes and assessments, and support case managers in keeping charts and paperwork up‑to‑date and complete. Coordinate Program coverage and scheduling. Complete monthly reports and ensure timely and accurate data collection procedures. Represent the agency at community meetings/activities, when appropriate. Attend and participate in all agency management meetings. Hold On‑Call manager responsibilities as assigned and scheduled in rotation.

WHO YOU ARE:

You are passionate about the Larkin Street Youth Services mission to end youth homelessness. You have Case Management experience with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds, similar to the client base at Larkin Street Youth Services. You have experience in direct‑service roles in drop‑in centers, shelters, transitional, and/or permanent supportive housing programs. You have previous experience in leadership roles. You are a self‑starter and team player. Your colleagues describe you as organized, compassionate, and a natural leader. You work best in a mostly in‑person working environment. There is flexibility for up to 1 day per week to work‑from‑home, depending on program needs. You are available for either a Tuesday‑Saturday or Sunday‑Thursday schedule. You are willing to serve as an After Hours On‑Call Supervisor for 7 days, every 6‑8 weeks. You are willing to work holidays occasionally. You are vaccinated against COVID‑19.

THE PERKS:

$80,000‑$85,000 annual salary. Clipper Bay Pass – Commute for FREE. Choice of Kaiser and Sutter medical plans, plus dental and vision. Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays. 403(b) retirement plan with employer matching. Flexible spending accounts for Healthcare and Dependent Care expenses. Life Insurance. Employee Assistance Program (EAP) for counseling services. Health Advocate Service. Paid Sabbatical following 5 and 10 years of employment. Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non‑profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. All City and County of San Francisco employees are required to be vaccinated against COVID‑19 as a condition of employment. For details on how it is applicable to your employment, please click here. #J-18808-Ljbffr Larkinstreetyouthservices