Volunteer

Janus of Santa Cruz is seeking compassionate and reliable volunteers committed to supporting our mission of providing high-quality behavioral health and substance use treatment services.

Volunteers play a vital role in enhancing client experiences, supporting staff, and contributing to a welcoming, recovery-oriented environment. This position is ideal for individuals seeking hands-on experience in a healthcare or nonprofit setting while giving back to the community.

Key Responsibilities
Direct Service & Program Support

• Complete all required observation and/or outreach hours prior to engaging in direct service activities
• Participate in on-the-job training within assigned department(s)
• Collaborate with staff and supervisors to receive assignments and provide updates on volunteer activities
• Support routine program operations and assist with assigned tasks
• Provide excellent customer service and foster a welcoming, respectful environment for clients
• Assist with clerical, administrative, and program support tasks as needed
• Support agency events including outreach, alumni events, trainings, and community education efforts
• Develop familiarity with Janus policies, procedures, and standard operating practices
• Attend staff meetings, volunteer "Brown Bag" meetings, and trainings when available
• Operate independently on routine tasks after appropriate training
• Perform other duties as assigned

Administrative & Agency Support

• Take on additional responsibilities as needed to support agency operations
• Contribute to a collaborative and team-oriented environment

Professional Development & Accountability

• Attend all required trainings and meetings
• Participate in scheduled supervision and bring forward questions, concerns, or feedback
• Engage in continuous learning and skill-building

Requirements

Qualifications

• Basic computer and clerical skills
• Ability to communicate clearly and professionally (in person and by phone)
• Strong interpersonal skills and ability to interact respectfully with diverse populations
• Ability to work independently and take initiative
• Passion for community service and alignment with Janus' mission

Physical & Mental Requirements

• Ability to understand and follow agency policies and procedures
• Ability to safely perform job duties with or without reasonable accommodation
• Sufficient manual dexterity to use a computer and complete documentation
• Effective verbal and written communication skills
• Ability to work in a fast-paced, sometimes high-stress environment
• Demonstrated ability to:
  • Prioritize tasks and meet deadlines
  • Adapt to changing needs and environments
  • Problem-solve proactively
  • Take initiative in learning and improving performance

Training Requirements

• Completion of Janus Volunteer Orientation and onboarding requirements
• Participation in ongoing volunteer trainings, including monthly meetings

Why Volunteer with Janus?

• Gain meaningful experience in behavioral health and community services
• Build professional skills in a supportive, mission-driven environment
• Make a direct impact in the lives of individuals and families in Santa Cruz County

Commitment to Equity

Janus of Santa Cruz is committed to fostering a diverse, inclusive, and equitable environment for all clients, staff, and volunteers. We strongly encourage individuals from all backgrounds-especially those with lived experience or bilingual skills (Spanish/English)-to apply.