Technical Program Manager

Job Description

Technical Program Manager

Hybrid - New York

This is a Senior Technical Program Manager will support the planning and execution of programs related to t developer platforms - tools and services for scale offered to internal engineers across the technology organization.

Our TPMs partner with engineering managers and play a critical role in structuring and executing impactful cross-org initiatives. TPMs have a high degree of technical literacy and a desire to learn more, both within their teams’ product space and across the wider department. Ideal candidates must be highly proactive, detail-oriented, possess the ability to work through unknowns, identify paths to success to ensure delivery, and be able to autonomously work on multiple, critical assignments that span the department.

Responsibilities:

• Effectively define and represent projects goals and plan; develop fundamental technical understanding of the project deliverables
• Enhance team throughput by removing roadblocks and leveraging organizational connections while helping to drive teams towards commitments
• Track progress against deliverables and work closely with the team to ensure on-time delivery
• Share concise and effective status information across multiple reporting formats to keep stakeholders informed and proactively communicate risks, forecasts, and dependencies.
• Facilitate technical and stakeholder meetings; follow the discussions in order to summarize and capture outcomes
• Foster cross-team coordination and communication
• Identify, maintain, and visualize metrics to guide the project lifecycle
• Assist with estimation and planning of team resourcing, in conjunction with engineering team manager
• Navigate competing and dynamic priorities, balance competing requests with agility

Basic qualifications:

• 7+ years of experience managing technical projects in a fast-paced and dynamic environment, developing and executing project plans and delivery commitments.
• Deep rooted passion and proven track record building motivated and collaborative teams
• Detail oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation
• Track record of creating and growing trusting, lasting professional relationships with diverse stakeholders, maturing team’s current engagements and advocating for future work.
• Experience in leading teams through improvement via process re-engineering
• Demonstrated tenacity and comfortable with ambiguity
• Tools expertise including Atlassian Suite (Jira, Confluence), Google Suite, and Slack/MS Teams or similar
• Experience working with distributed teams and/or distributed organizations
• Working understanding of cloud-based development and a desire to know more
• Experience as a scrum master and knowledge of agile methodologies

Preferred Qualifications:

• Exposure to modern DevOps and SRE practices around CI/CD, Infrastructure as Code, Availability, etc.
• Prior experience as a software engineer