Senior Human Resources Manager

1100 E Market St, Louisville, KY 40206, USA Job Description Posted Tuesday, June 2, 2026 at 4:00 AM A Day in the Life The Senior Human Resources Manager serves as a strategic and operational partner to the Support, Nursing, and Residential/Behavioral Health divisions. In this role, you will execute day-to-day and mid-range HR strategies while serving as the primary HR liaison for leaders and managers across assigned divisions. You will partner with leadership on workforce planning, organizational design, employee relations, performance management, engagement initiatives, and compliance. The role also supports HR operations, workforce wellbeing, compensation and benefits administration, and operational escalations, helping ensure a responsive, compliant, and values-driven employee experience. How This Position Contributes to Our Mission Implements HR strategies and priorities within assigned divisions, translating organizational direction into operational execution. Partners with leaders on workforce planning, staffing models, and organizational design to support service delivery. Leads performance management and engagement initiatives, including pulse checks, action planning, and recognition efforts. Serves as the first point of escalation for employee relations concerns, conducting fact-finding and supporting corrective action processes. Ensures compliant application of HR policies, employment practices, leave administration, and agency procedures. Supports organizational effectiveness through workforce data, divisional reporting, succession readiness, and continuous improvement efforts. Skills & Qualifications Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field required. Five (5) or more years of progressive Human Resources experience required. Experience supporting clinical, 24/7 operations and partnering with frontline leaders in complex work environments preferred. Strong HR operational expertise with the ability to balance daily execution and strategic priorities. Demonstrated ability to coach leaders and navigate conflict with emotional intelligence. Commitment to values-driven leadership and trauma-informed approaches. Experience designing workflows that improve efficiency through technology and AI-enabled tools. What You’ll Receive as a Valued Member of Home of the Innocents Comprehensive benefits package (Medical, Dental, Vision, AD&D, and Life) Generous leave time 401(k) with employer match Training and certification opportunities Who We Are Home of the Innocents is one of Louisville’s longest-serving non-profit organizations, approaching 150 years of service to children and families. Our mission is simple and clear: to enrich lives with hope, health, and happiness. We are a trauma-informed organization, prioritizing safety, recovery, and strong relationships in everything we do. Our leadership is committed to building a workforce grounded in compassion, excellence, empowerment, and wellness. We are an organization growing to meet the needs of children and young adults in our community, expanding our programs and investing in our campus, including the addition of a new wing at the Kosair for Kids Complex Care Center that will double our capacity to serve medically complex individuals. Our Impact 3,976 children and families served in 2025 22-acre campus located near downtown Louisville Second largest Residential Treatment Program in Kentucky Only dedicated emergency shelter for children in the city 10 programs supporting children and families across a range of needs, including: Therapeutic and residential treatment for youth with complex behavioral and emotional needs Foster care and adoption support Community-based behavioral health services Kosair for Kids Complex Care Center (KCC): Kentucky’s only pediatric skilled nursing facility providing residential and respite care for children and young adults with complex medical needs. #J-18808-Ljbffr The Home Of The Innocents Inc