LOGISTICS SPECIALIST

Company Overview Bally Logistics is a full-service transportation solutions provider. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico. Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Job Summary Bally Logistics is searching for a Full‑time Logistics Account Representative to work at our Corporate Office in Florence, Ky. Logistics Account Representatives will be expected to develop, maintain, and grow a book of business. They are purely customer‑facing and work closely with our Open Board Team to cover their customers’ freight. Responsibilities Prospecting & Relationship Building: Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from the Business Development Manager to increase business footprint with a particular customer. Prioritize Team Workload: Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis. Customer Outreach & Load Confirmation: Continually touch base with your customers in order to proactively maintain business and customer satisfaction. TMS Documentation: After TMS training, use it to document all customer interactions, issues, etc. Communication: Be in constant communication with your customers and Carrier Sales Representative. Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across. Qualifications Bachelor’s degree – Not required but appreciated. Strong problem‑solving, analytical, and negotiation skills. Proficient written and verbal communication. Excellent attention to detail and multitasking, and technological skills. Exceptional customer service and interpersonal communication skills. Proven experience with high call volume in a sales environment. Ability to multi‑task and troubleshoot various problems as they arise. Benefits and Compensation Pay: $41,493.98 – $49,971.25 per year. Job Type: Full‑time. Competitive base salary + uncapped commission (base salary dependent upon experience). Mon. – Fri. 8 AM – 5 PM weekly schedule. Schedule: 8 hour shift Monday to Friday. Opportunities for advancement. Supplemental pay types: Bonus opportunities, Commission pay. Eligible for full health benefits after 30 days of employment (medical, dental, & vision). Eligible for 401(k) contribution after 90 days employment (with company matching program). Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k), 401(k) matching. People with a criminal record are encouraged to apply. Ability to Relocate: Florence, KY 41042 – Relocate before starting work (Required). Work Location: In person. #J-18808-Ljbffr