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Service Advisor

Windward Recruiting

The Service Advisor is a licensed financial professional responsible for supporting the advisory team in delivering financial planning and investment advice. This role involves direct interaction with clients to implement advisor-directed strategies, prepare financial plans, and provide ongoing service. While this role may not fully own client relationships or new business development, it operates with a degree of independent judgment and applies specialized financial knowledge.

DUTIES & RESPONSIBILITIES
  • Prepare and deliver comprehensive financial plans in collaboration with lead advisors.
  • Implement investment strategies and process account transactions as needed.
  • Serve as a point of contact for existing clients for service-related needs.
  • Analyze client data to identify financial planning opportunities.
  • Ensure timely and accurate execution of client requests.
  • Maintain detailed documentation in CRM and financial planning systems.
  • Stay current with industry regulations, market trends, and product knowledge.
  • Support advisors in client retention and satisfaction initiatives.
*Please note the role will vary, grow and change and is not limited to the items above.

QUALIFICATIONS
  • Bachelor's degree in Finance, Business, or related field.
  • Active Series 65 license, Series 66 license, CFP designation, CFA designation, ChFC designation, or CIC designation required.
  • Strong knowledge of financial planning concepts, investments, and regulatory requirements.
  • Excellent communication and client service skills
  • Demonstrate excellent oral, written, and interpersonal communication skills
  • Possess a willingness to learn firm technologies
Salary + Benefits:
  • Competitive, based on experience
  • Medical Insurance
  • Dental/Vision Insurance
  • Life & Personal Accident Insurance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Flexible Spending Account (FSA), Health Savings Account (HSA) or Dependent Care FSA
  • 401(k) Plan with company matching
  • Paid Time Off (PTO) and paid holidays
Vacancy posted 2 days ago
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