IT Technician II
SL Tennessee
Position Title: IT Technician II
General Description
A Level 2 IT Technician serves as the primary escalation point for unresolved technical issues. They are responsible for diagnosing complex hardware/software problems, managing user accounts, configuring network infrastructure, and mentoring junior technicians. This role bridges standard helpdesk tasks and advanced systems administration.
Responsibilities
Complex Troubleshooting: Handle escalated, unresolved tickets from Tier 1 support. Resolve difficult issues with operating systems, backend applications, and hardware.
Asset Management: Deploy, image, and maintain workstations, laptops, VoIP phones, and printers.
Documentation: Update the corporate knowledge base with detailed technical workarounds to reduce future downtime.
Mentorship: Assist with training and advising Level 1 support technicians.
Job Requirements
Work Experience
Typically 24 years of experience in an IT support or helpdesk role.
Education
Preferred credentials include CompTIA A+, Network+, or Security +.
Knowledge, Skills and Abilities
Strong understanding of Windows environments (Windows Pro, Windows Server) and Microsoft Applications.
Excellent customer service, strong analytical problem-solving, and the ability to explain technical concepts to non-technical staff.
PI46f1ca965098-26289-40990323
- ...Position Title: IT Technician II General Description A Level 2 IT Technician serves as the primary escalation point for unresolved technical issues. They are responsible for diagnosing complex hardware/software problems, managing user accounts, configuring...SuggestedWork experience placement
SL Tennessee
Andersonville, TN2 days ago - ...automation systems, and process improvements. Responsibilities ~ II-2-1. Manufacturing Engineering Leadership – Lead Manufacturing... ..., coach, and develop Manufacturing Engineers and Engineering Technicians to achieve departmental objectives. II-2-2. New Program Launch...SuggestedWork experience placement
SL Tennessee
Clinton, TN12 hours ago $16.77 per hour
...Medical Records Technician Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated...SuggestedHourly payContract workWork at officeLocal areaImmediate startMonday to FridayHelen Ross McNabb Center
Andersonville, TN5 days ago$22 per hour
We are Techmer PM - the world's foremost materials design firm, creating custom polymers that make up essential products. Through our long-standing partnerships with processors, original equipment manufacturers, and product designers, we've worked for decades to tackle...SuggestedWork at officeMonday to FridayDay shiftTechMer Inc USA
Clinton, TN5 days ago- 88H - Cargo Specialist - New Cash Bonus Job Overview: We are currently seeking skilled and dedicated individuals to join our team as a Cargo Specialist. As a Cargo Specialist, you'll ensure the Army receives supplies, weapons, and equipment daily all over the ...SuggestedRelocation packageFlexible hours
US Army
Clinton, TN5 days ago - 221 Frank L. Diggs Drive, Clinton , Tennessee 37716 , United States Job Description Position Summary The EHS Specialist is responsible for coordinating health, safety, and environmental programs to ensure a safe workplace and full compliance with company policies and OSHA...Full timeContract workLocal areaFlexible hours
RadNet
Clinton, TN2 days ago - Lexusofsouthfield is seeking a Title Clerk in Clinton, Tennessee. This role involves processing car deals and preparing legal documents for the DMV, ensuring accuracy in applications, and maintaining title regulations. The ideal candidate will possess a high school diploma...
Lexusofsouthfield
Clinton, TN3 days ago - Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Overview Industrial automation in a fast-paced manufacturing setting. A Bit About Us We are an American global manufacturing company best known as one of the largest producers...Local area
Jobot
Clinton, TN2 days ago - ...troubleshoot technical issues, and escalation complex cases as needed. Support users with requests for information and provide guidance on IT systems and databases. Maintain network records and assist with documentation, diagrams, and basic system configurations. Collaborate...Work at officeRemote workLong distanceFlexible hoursShift workRotating shiftWeekend work
Peraton
Clinton, TN4 days ago - ...GED certificate preferred Skills and Abilities: Excellent written communications skills Able to work well with other technicians and tradesman Company Perks & Benefits: Our mission at Lee Company is to create a workplace where our employees can...
Lee Company
Andersonville, TNa month ago $1,500 per month
Job Title Job descriptions may display in multiple languages based on your language selection. What We Offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our ...Permanent employmentApprenticeshipWork experience placementLocal areaMagna Services
Clinton, TN2 days ago$35 - $45 per hour
...apply form to send your application to Sean Copeland, the Jobot Pro hosting this job. Compensation Based on Experience. Automation Technician $35 - $45 per hour | Clinton, TN | On-Site | Permanent Automation Tech - Competitive Salary and Great Benefits A bit about us: We...Hourly payPermanent employmentLocal areaFlexible hoursAustralia-Employment
Clinton, TN1 day ago- ...Job Type Full-time Description As a Lead Lab Technician, you will take on a pivotal role in overseeing and maintaining quality... ...from nearby restaurants and stores. As a family-owned business, it maintains a welcoming atmosphere where everyone knows each other...Full timeTemporary workFlexible hours
Shawmut
Clinton, TN2 days ago $85k - $130k
...HVAC Service Technician Chancey & Reynolds Heating & Air Knoxville, TN Earn $85,000 $130,000+ Annually Top technicians have the opportunity to exceed this range based on performance. Chancey & Reynolds Heating & Air is seeking an experienced HVAC Service Technician...Chancey & Reynolds Inc
Clinton, TN2 days ago$25 per hour
...Industrial Maintenance Technician - 2nd Shift We are Techmer PM — the world's foremost materials design firm, creating custom polymers that make up essential products. Through our long-standing partnerships with processors, original equipment manufacturers, and product...Full timeWork at officeMonday to FridayShift workAfternoon shiftTechmer PM
Clinton, TN4 days ago- Job Description Job Description Maintenance Mechanic ???? Clinton, TN | 1st & 2nd Shift Positions | Full-time ???? Vacancies: 1 on 1st, 1 on 2nd About Tjoapack Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary...Hourly payFull timeContract workTemporary workFor contractorsImmediate startDay shiftAfternoon shift
- ...Job Description Job Description Quality Technician ???? Clinton, TN | 7:00am-3:30pm | Full-time ???? Vacancies: 2 on 1st Shift About Tjoapack Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary pharmaceutical...Full timeContract workImmediate startWorldwideShift workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Technician II. Be the first to apply!
