Administrator/Office Manager - admin / office - administrative job employment

Administrator/Office Manager - admin / office - administrative job employment Maselli Contracting & HVAC LLC, established 2018, is an HVAC and plumbing business serving a wide range of customers all throughout Westchester County. The company boasts a loyal customer base, with excellent service being our priority. Job Responsibilities: As our Office Manager, you will be at the heart of our daily operations, supporting both internal teams and our valued customers. Key responsibilities include: Technician Dispatching: Coordinate and deploy HVAC technicians each morning, ensuring efficient scheduling and timely arrivals at job sites. Customer Communication: Serve as the primary point of contact for customer inquiries via phone and email, delivering friendly and knowledgeable support. General HVAC Support: Answer basic questions related to HVAC systems, services, and maintenance. Scheduling & Calendar Management: Maintain the office calendar, manage all booking requests, and handle day-to-day scheduling for technicians, service calls, and appointments. Social Media Management: Regularly update and monitor the company’s social media channels to promote services, share updates, and engage with the community. File permits with various towns and maintain exceptional records. Qualifications: We're looking for a proactive, detail-oriented individual who thrives in a fast-paced environment and enjoys balancing both people and process. The ideal candidate will have: Previous dispatching experience (A MUST), especially in a service-based or field technician setting Tech-savvy skills, including comfort with scheduling software, email platforms, and social media tools Strong organizational abilities, capable of managing multiple moving parts with accuracy and clarity Excellent time management, able to prioritize and adjust plans in real time Customer service mindset, with professional communication skills both written and verbal General HVAC knowledge (preferred), or a willingness to learn quickly on the job Problem-solving attitude, with the ability to think ahead and resolve scheduling or service issues efficiently Social media fluency, especially with platforms like Facebook, Instagram, and Google Business Job Type: Full-time Pay: $20.00 - $40.00 per hour Based on Experience #J-18808-Ljbffr HirePros®