Global Specimen Specialist I

Global Specimen Specialist I

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity. We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics has an opening for a Global Specimen Specialist I who wants to continue to learn in order to allow our company to grow. This role is fully onsite in Aliso Viejo, CA shift will work Monday Friday from 9am -5:30pm PST. Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary: The Global Specimen Specialist I supports Pharma projects by performing foundational Project Support tasks under direct supervision. Responsibilities include receiving and accessioning specimens, preparing samples for laboratory testing, and assisting with sample data management, including the completion of quality control checks as trained. This role supports the preparation of reports, data transfers, sample shipping, and the archiving of samples and documentation in accordance with established procedures. The Administrator I follows defined processes, maintains accurate records, and develops proficiency in laboratory systems and workflows while contributing to the timely and accurate execution of Project Support activities.

Core Responsibilities:

• Works closely with multiple Project Managers to respond promptly to project needs.
• Reviews specimen documentation and samples for completeness and accuracy; partners with the cognizant Project Manager to obtain missing information in a timely manner.
• Reports problem holds and supports timely resolution.
• Uses company platforms to communicate effectively with internal staff.
• Works collaboratively with cross-functional departments to troubleshoot and resolve issues.
• Receives and sorts specimens for testing.
• Accessions all cases received for testing, including accurate data entry of required information into the LabVantage Laboratory Information System (LIS).
• Ensures timely and accurate LIS entries; labels samples, creates work folders, and generates specimen travel documents.
• Routes specimens to appropriate personnel or departments based on testing requirements.
• Assembles complete case documentation, including pre-analytic paperwork and labels.
• Performs entry of add-on testing and coordinates split specimens as required.
• Remains informed of and adheres to procedure changes related to sample processing.
• Performs quality control checks of specimens and data entries in accordance with established requirements.
• Maintains an organized, compliant, and audit-ready work environment, ensuring samples and documentation are filed correctly for efficient retrieval.
• Attends department meetings and company in-service training to enhance knowledge of systems, testing, and processes.
• Coordinates outbound specimen shipments to reference laboratories, including client communication and preparation of required shipment logs and documentation.
• Ensures accurate and timely forwarding of samples to internal departments or external partners.
• Assists with employee training on company policies, laboratory processes, and departmental procedures as required.
• Maintains or assists with inventory for the department, Pharma lab, and general office areas.
• Receives incoming supplies and stores materials appropriately to maintain accurate inventory levels.
• Coordinates trash and biohazard waste pickups and maintains appropriate documentation.
• Files and maintains MSDS and related safety documentation.
• Serves as a departmental point of contact for incoming and outgoing courier shipments and department mail.
• Assists with scheduling equipment preventative maintenance with approved vendors.

Experience, Education and Qualifications:

• High school diploma or equivalent required
• Associate's or Bachelor's degree in science field preferred
• Zero to one year of relevant experience required
• Strong written and verbal communication skills, including the ability to interact effectively with Project Managers and cross-functional teams.
• Demonstrated organizational strength with consistent attention to detail and accuracy.
• Proven ability to work independently and manage assigned responsibilities with minimal supervision.
• Ability to consistently perform in a fast-paced, multi-tasking environment while meeting or exceeding production and quality standards.
• Ability to work confidently in a biohazard environment and consistently comply with safety policies and standards outlined in the Safety Manual.
• Demonstrates independent competency and reliability across core job functions.
• Demonstrates strong multi-tasking abilities and effective handling of special or non-routine cases.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.