Store Manager: Lead Growth, Flexible Hours & Bonus

$23.80 to $31.25 per hour Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle. Unlimited commission above your hourly base rate. Vacation: 1 week of paid vacation after completing six months of active full‑time service; an additional week after one year; two weeks on each anniversary thereafter (up to 120 hours after five years). Sick/Personal: 8 hours after 6 months of employment, then 16 hours each anniversary thereafter (up to 24 hours after five years). Employee discounts available on the first day of active employment. Tuition Reimbursement through FirstCash Education, up to $2,000 per year for full‑time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies via FirstCash Perks. Auto‑enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Description We are seeking a Store Manager with 2+ years of management and customer service experience (retail/sales is a PLUS). A Store Manager will be accountable for day‑to‑day store operations, promote a positive/productive environment, lead, coach and develop staff, recruit and retain talent, maximize financial goals, and manage customer relations and satisfaction. The role includes analyzing financial statements to ensure goals are met, adhering to the company’s asset protection program through inventory control and securing customers’ loans, and using marketing tools to promote the business and acquire new customers. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. Position offers a competitive wage plus a bonus based on store performance. The actual pay will depend on location, qualifications and experience. This position reports to the area’s District Manager. Responsibilities Facilitate a customer‑centric environment by engaging customers in a friendly, professional manner and rapidly addressing issues. Monitor and assist in the training of Pawnbrokers to meet FirstCash standards. Recruit top talent via company‑prescribed channels. Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed. Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans. Administer store processes and procedures: inventory, loan management, merchandising, presentation, store systems, and enterprise‑level reporting. Evaluate the store’s financial statements and drive profitability through communication and goal‑setting. Ensure that operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of all loans issued. Complete assigned tasks and training for self‑development as requested. Communicate clearly with employees to ensure they understand the store’s mission and profit objectives. Remain up‑to‑date on product knowledge. Other related duties as assigned. Minimum Requirements & Qualifications Willing and able to lift/carry up to 50 pounds. Willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting. Demonstrated ability to effectively supervise others. Ability to work with firearms and obtain firearms certification. May be asked to assist a customer on the exterior as required. Minimum age: 18 years. High School Diploma, GED, or equivalent experience. Must be able to work in multiple locations as business needs dictate. Must have ability to work a flexible retail schedule, including weekends and holidays. Store Managers will work 45+ hours a week; hours based on business needs. Computer‑literate and able to operate POS systems and office machines. Ability to multi‑task in a fast‑paced environment. Detail‑oriented with strong organizational skills. Analytical skills. Cash handling experience required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Store Managers receive a commission based on the store’s monthly gross profit. Details are provided during the interview process. Equal Opportunity Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. The company provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr FirstCash