Case Manager II- Bilingual in Farsi and Dari

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Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visas.

Agency Overview

At Neighborhood House (NH) our vision is a healthy diverse and welcoming community free of poverty and racism where all people thrive. We serve over 13000 individuals in Seattle/South King County in the areas of early learning youth development citizenship employment health housing resource navigation and aging addition to direct services we use our experience and deep connection to our communities to advocate for equitable access to services and policy changes that advance equity for all.

When one of us succeeds we all succeed!

Neighborhood House is on a mission to becoming a multi-cultural anti-racist agency. We are achieving this by sharing power listening to and learning from each other and our communities and working to repair past inequities. We are building a culture where equity is the foundation inclusiveness is the default and access for marginalized communities is the norm.

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Job Summary

Neighborhood House has a longstanding commitment to ensure that low income immigrant and refugee aging and disabled members of our community age in place receiving culturally appropriate services that enable the highest quality of life. The primary role of this position is to assist clients and their families to obtain the supports needed to remain in their homes. The Case Manager II will develop and implement care plans for clients to assist them in meeting their goals and ensuring that all of their Activities of Daily Living (cooking cleaning bathing etc.) are addressed.

The ideal candidate will have experience with navigating within a dynamic and flexible atmosphere and have experience working with aging and disabled populations.

Responsibilities

• Support program outreach activities to inform the community about the services available as needed.
• Conduct in-home functional assessments and reassessments for a case load of approximately 75-85 clients. Collect personal data and analyze information to establish a tailored plan of care for each client and their family that supports the clients goals.
• Review eligibility for long term services and supports as required.
• Evaluate client assessment data with healthcare professionals mental health providers nursing staff and others in the development of care plan and when change of condition occurs.
• Provide oversight of the care plan and conduct care plan reviews as needed. Document all client activities and maintain confidential client records.
• Provide information referral and advocacy to link clients and their caregivers to appropriate services in a timely manner.
• Participate in clinical case reviews trainings and case consultations.
• Conduct placement (i.e. Assisted Living Adult Family Home etc.) assessments and/or termination planning as needed for clients exiting case management services.
• Maintain work standards to ensure compliance with all funder and HIPAA requirements.
• Travel to clients homes and outreach locations in King County to discuss long term services and supports and conduct assessments.
• Work with interpreters as needed.
• Some evening and/or weekend work may be required.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications

• Bachelors degree in Social Work Behavioral Science or related field plus 3 years of experience working in social work or human services with an emphasis on aging low-income and diverse populations OR
• Associates Degree in related field with 5 years of experience working in social work or human services with an emphasis on aging low-income and diverse populations may be considered.
• Bi-lingual in Farsi and Dari with English proficiency sufficient to complete complex documentation and navigate WA State on-line databases and care planning tools.
• Demonstrated ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
• Neighborhood House is on a journey to become a fully inclusive multicultural anti-racist organization. Candidate must demonstrate a commitment to advancing racial equity and social justice.
• Experience working with elderly or disabled adults who have unstable health conditions and risk factors including multiple physical and/or mental health problems long-term care needs and/or drug/alcohol problems.
• Demonstrated ability to perform job duties within the context of complex Federal and State regulations and definitions and to complete extensive technical documentation.
• Knowledge of and experience in elderly/disability issues and social/health related resources that assist elderly and individuals with disabilities maintain their independence and quality of life.
• Ability to communicate effectively both orally and in writing with individuals from a wide range of cultural backgrounds.
• Must have reliable independent transportation for periodic travel to client homes and between work sites.
• Self-starter highly organized dependable have strong problem-solving skills and be able to manage multiple complex problems.
• Must be proficient in key computer applications (MS Office/Word/Excel/Access).
• This position is a hybrid role that requires 2-3 days per week in the Neighborhood House office as well as frequent travel throughout King County to partner sites and client homes.

Required Credentials

• Must pass Neighborhood House background check requirements.

• Position requires Washington State bi-annual criminal background re-check.

Post-Hire on-the-job Training Requirements

• Current First Aid Certificate within 30 days of hire.
• Current CPR Certificate within 30 days of hire.
• Sexual Harassment Training within 30 days of hire.
• Child Abuse and Neglect training within 2 weeks of hire.
• Mental Health First Aid training within 30 days of hire.

Employment Practice

Neighborhood House is committed to diversity and to equal opportunity employment. As an equal opportunity employer we support and follow federal state and local laws prohibiting employment discrimination. Neighborhood House does not exclude deny benefits to or otherwise discriminate on the basis of race age sex color creed religion caste disability national origin marital status mental or physical ability including HIV status height weight veteran status military obligations sexual orientation and expression of gender identity or any other classification protected by law. Management and People & Culture are committed to ensuring that all personnel decisions that affect employees clients volunteers and board members are made in accordance with the equal employment opportunity principles of nondiscrimination.

For more information

Inquiries may be directed to People and Culture at or by e-mail to .

Required Experience:

Manager