Patient Coordinator

Job Description

Job Description

Overview

Location: Arvada, CO
Job Type: Full-Time
Schedule: Monday-Friday
Compensation: $24.00-$28.00 per hour, depending on experience

Standley Lake Family Dental is an established, patient-focused family dental practice in Arvada seeking a polished, professional, and friendly Dental Patient Coordinator to become an integral part of our team. As the first point of contact for our patients, you will play a vital role in creating an exceptional patient experience while helping keep our practice running smoothly and efficiently.

We are a close-knit, single-provider office that values teamwork, positivity, and outstanding customer service. If you enjoy building relationships with patients, thrive in a fast-paced environment, and have experience in a general dental practice setting, we would love to meet you.

• Greet patients warmly and provide exceptional customer service in person and over the phone
• Schedule and confirm patient appointments while optimizing the doctor's schedule
• Verify dental insurance benefits and communicate coverage information to patients
• Present treatment plans and discuss financial arrangements with confidence and professionalism
• Educate patients on available financing options and payment solutions
• Manage patient records and maintain accurate documentation
• Follow up on unscheduled treatment and patient recall opportunities
• Coordinate with the clinical team to ensure a seamless patient experience
• Handle incoming calls, patient inquiries, and appointment requests
• Assist with front office administrative duties and daily practice operations

• Previous experience as a Dental Patient Coordinator, Dental Receptionist, Treatment Coordinator, or similar front office role in a dental practice preferred
• Knowledge of dental insurance verification and benefit breakdowns
• Experience discussing treatment plans and patient financing options
• Strong scheduling and organizational skills
• Excellent communication and customer service abilities
• Professional, polished, and positive demeanor
• Comfortable working with practice goals and performance metrics
• Ability to multitask while maintaining attention to detail
• Experience with dental practice management software preferred

• Competitive hourly pay of $24.00-$28.00 per hour DOE
• Performance-based bonus opportunities tied to practice KPI achievement
• Health insurance benefits
• Paid time off (PTO)
• Paid sick leave
• Retirement plan/401(k) benefits (if applicable)
• Employee dental benefits
• Paid holidays
• Ongoing training and professional development opportunities
• Supportive, team-oriented work environment

Our team takes pride in delivering outstanding care while creating a welcoming and positive environment for both patients and staff. We believe in recognizing great work, supporting professional growth, and celebrating success together.

If you are passionate about patient care, enjoy helping people, and are looking for a long-term opportunity with a thriving family dental practice, we encourage you to apply today.

To Apply: Please submit your resume and a brief summary of your dental front office experience for consideration.

Qualifications

• Previous experience in a dental front office setting is required.

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Proficiency with dental software (experience with Denticon is a plus).

• A positive attitude and team-oriented mindset.