Front-of-House Service Manager - Lead Guest Experience

Description About MML: At McGuire Moorman Lambert Hospitality (MML), our mission is to create some of the world’s most memorable hospitality experiences—where food, design, service, and storytelling come together seamlessly. Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML is known for its refined, character-driven approach to hospitality, rooted in creativity, quality, and a deep sense of place. As we continue to grow, we're entering an exciting new chapter. We've welcomed James Beard Award-winning chef April Bloomfield to our culinary leadership team and are bringing new energy to iconic and emerging destinations alike—with projects like the historic Driskill Hotel, Sixth & Blanco, Clark’s Dallas, and more on the horizon. At MML, we’re not just building restaurants or hotels—we’re crafting spaces that leave a lasting impression. About Clark’s Oyster Bar: Clark’s Oyster Bar opened in 2012 in Austin and has since expanded to Aspen, Houston, Malibu, Montecito, and Menlo Park. Clark’s is looking for a passionate and experienced Service Manager to help lead our front-of-house team and ensure an exceptional dining experience for every guest. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities What you'll do: Lead and inspire the front-of-house team to deliver exceptional hospitality Oversee daily operations including staffing, scheduling, guest flow, and reservations Ensure smooth service through strong guest engagement and issue resolution Collaborate closely with the kitchen and management teams to maintain quality and communication Train and mentor staff on service standards, hospitality best practices, and product knowledge Manage POS systems, inventory, and uphold health, safety, and cleanliness standards Develop and maintain SOPs to support consistent, efficient operations Stay current on industry trends and guest preferences to refine service strategies Requirements Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: Essential Functions: Must meet the physical demands to perform critical job functions successfully. Reasonable accommodations are available for individuals with disabilities. Communication : Regularly required to talk or hear. Manual Dexterity : Use hands or fingers to handle or feel objects, tools, or controls. Mobility : Often required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Environmental Exposure : Exposure to extreme heat, steam, and cold in a kitchen environment. Lifting : Occasionally lift and move up to 50 pounds. Vision : Requires close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. Work Environment : Noise level is usually moderate. Background Check: If an offer is accepted for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions based on job-related factors. #J-18808-Ljbffr MML Hospitality