Customer Service Representative - State Farm Agent Team Member

Customer Service RepresentativeOur State Farm agency is seeking a Customer Service Representative who enjoys helping people, solving problems, and building strong customer relationships in a professional insurance office. In this role, you will support customers with Auto, Homeowners, Renters, Life, and Small Business insurance policies, helping them understand their coverage, update policies, and receive timely assistance when questions arise. This position focuses on policy servicing, customer account support, and coverage assistance within an insurance agency environment. A Property & Casualty insurance license is not required to start, and our agency provides licensing support and reimbursement for team members who need to obtain their license. If you enjoy delivering excellent service and working in a supportive local office environment, we would welcome the opportunity to connect with you.This is a full-time, in-office customer service role within a State Farm insurance agency located in Shrewsbury, Pennsylvania. You will often serve as the first point of contact for customers who need assistance understanding their insurance coverage, making policy updates, or navigating questions about their protection.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Cris Stabley - State Farm Agent may be the right fit for you!This role can serve as a pathway into licensed insurance account management or sales roles as team members grow their skills and experience within the agency.Our State Farm agency proudly serves the Shrewsbury, Pennsylvania community and the surrounding York County area by helping individuals, families, and local businesses protect what matters most. Agent Cris Stabley is a lifelong York County resident and a Charter Member of the Shrewsbury Area Centennial Lions Club, and our agency is committed to being actively involved in the community we serve. Our office helps customers with a wide range of insurance needs, including Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance, and Small Business Insurance. We believe great service begins with strong relationships. Our team works together in a supportive environment that encourages collaboration, professionalism, and growth.