Incident Manager

Incident Manager

Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 7 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
• ITIL Intermediate/Expert certified.
• Prefer experience in a Retail environment and familiar with SOX and PCI compliance
• Ability to pull a diverse group of individuals with different goals together and facilitate productive discussions
• Comfortable working in a fast-paced, results-oriented environment
• Demonstrated leadership capability, including ability to motivate and mentor others within work group
• Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams
• Analytical and Communication skills
• Project and talent management
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel.

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with Information Technology.

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:

• This is a Full time job opportunity for you.
• Only US Citizen, Green Card, EAD-GC, H4-EAD, L2-EAD, TN Visa can apply.
• Please do mention your current US Visa Status in your resume to submit your resume soon.