White Glove Desktop/Deskside Support Technician

White Glove Desktop/Deskside Support TechnicianWe're looking for a friendly and reliable White Glove Desktop/Deskside Support Technician to provide desktop support for three upscale long-term care facilities located close to one another. If you're great with technology, enjoy helping people, and want to work in a supportive and welcoming environment, this is the perfect role for you!Job DescriptionWhat You'll DoDesktop and Hardware Support: Set up, configure, and troubleshoot desktops, laptops, and peripherals.Handle very basic desktop and hardware issues with care and precision.Application Assistance: Provide support for software and applications (we'll train you on the details).Make sure users are comfortable and confident with their tech tools.Printer Support: Install and maintain printers.Solve common printing issues to keep things running smoothly.Occasional A/V and Access Control Help (Bonus): Assist with A/V conferencing setups and troubleshooting (nice to have but not required).Knowledge of access control and camera systems is a plus, but we're happy to teach.Travel Between Locations: You'll rotate between three nearby facilities on different days (so having a car is a must).Customer-Focused Service: Deliver exceptional, hands-on support with a "can-do" attitude.Be approachable, helpful, and easy to work with – we value great people skills!QualificationsWhat You'll BringSome experience with desktop support and troubleshooting.A willingness to learn – especially for application support (we'll guide you).Strong communication and interpersonal skills – helpfulness is key.A proactive approach to solving problems and keeping users happy.Reliable transportation to travel between nearby locations.Additional InformationWhat We're OfferingGreat Pay: Very competitive compensation.Fantastic Benefits: Medical, dental, vision, and life insurance.Matching 401(k).Generous Time Off: Lots of PTO, holidaysA Great Work Environment: Supportive team, positive atmosphere, and a chance to make a real difference.If you're someone who loves technology, enjoys helping people, and thrives in an environment where your work is appreciated, we'd love to hear from you!