Application Administrator

The Application Administrator position is responsible for the configuration, operation, security, and ongoing support of enterprise business applications. This role ensures that assigned applications are reliable, secure, well-integrated, and aligned with business needs. The Application Administrator serves as the primary technical owner of the application platform(s), coordinating with vendors, users, Information Technology, and Information Security to maintain system availability, data integrity, and effective use of application functionality. Experience with EAM, specifically IBM Maximo preferred. This position plays a critical role in system lifecycle management, including configuration, upgrades, access control, incident response, and integration oversight, while ensuring changes are tested, documented, and implemented in accordance with organizational standards. Examples of Duties System Configuration & Maintenance Monitor application health, capacity, performance, and uptime to ensure reliable system operation. Configure application modules, features, and functionality to meet business and operational requirements. Maintain application environments including Test, Beta, and Production. Apply vendor patches, updates, and version upgrades in accordance with change management practices. Test all configuration changes, updates, and releases in non-production environments prior to deployment to production. Security & Access Control Provision, modify, and de-provision user accounts and roles in accordance with approved access policies. Conduct periodic access reviews and audits to ensure appropriate access and segregation of duties. Partner with Information Security to support compliance, security reviews, and remediation efforts related to the application. Serve as the primary day-to-day technical support contact with application vendors. Evaluate new releases, features, and functionality and provide recommendations regarding adoption and impact. Collaborate with business users, IT teams, and Information Security to support system enhancements and operational needs. Develop and deliver training, documentation, and guidance for end users to promote effective system use. Troubleshoot application issues and identify root causes of system or user-impacting problems. Coordinate with vendor support resources to resolve incidents and service disruptions. Document issues, resolutions, and workarounds to support knowledge sharing and continuity. Participate in and support outage response, recovery efforts, and post-incident reviews. Data & Integration Management Ensure data integrity, accuracy, and reliability within the application. Manage and monitor data imports, exports, interfaces, and APIs. Oversee application integrations and coordinate issue resolution related to data exchange between systems. Act as the Data Steward facilitating data governance processes in conjunction with business data owners. Education and Experience Training & Experience One to three years of experience administering enterprise software applications or comparable systems. Experience with system configuration, user access management, vendor coordination, and application support. Experience supporting production systems in a structured IT environment is preferred. Physical Requirements Must be able to hear well enough, with or without correction, to receive detailed information through oral communication and have visual acuity to determine color, and depth and field of vision. Perform repetitive motions of wrist, hands and/or fingers. Good manual dexterity, ability to write, type and work with small precision hand tools and precision parts. Computer Skills Experience administering enterprise applications, including configuration, upgrades, and environment management. Understanding of user access control concepts and security best practices. Familiarity with data imports/exports, integrations, and APIs. Ability to troubleshoot application issues and work effectively with vendor support teams. Annual salary of $83,273 – $111,593 depending on qualifications PPO Medical Plans (Vision coverage included) (Employee, Employee+Family, Employee+Spouse, and Employee+Child) Premera Blue Cross – Your Choice 250 Heritage Plus Plan Kaiser Permanente CDHP PPO Plan HMO Medical Plans (Vision coverage included) (Employee, Employee+Family, Employee+Spouse, and Employee+Child) Kaiser Permanente Medical Core Plan Kaiser Permanente Medical Core Buy-Up Plan Delta Dental PPO Plan WA State Public Employee’s Retirement System (PERS) PERS 2 or PERS 3 Deferred Compensation/457 plan Health Reimbursement Arrangement (HRA) employer contribution of $50/month Employer Paid Basic life ($50,000), AD&D ($50,000) and long-term disability insurance Pet Insurance AFLAC Supplemental Insurance Vacation Accrual Schedule (paid) 0-4 years of continuous service – 2 weeks per year 5-9 years of continuous service – 3 weeks per year 10-14 years of continuous service – 4 weeks per year 15+ years of continuous service – 5 weeks per year Sick Leave Full-time employees – 96 hours per year maximum .0462 hours earned per hour in paid status 8 hours per month maximum 8 Paid Holidays 4 Floating Holidays Free bus passes for employee and dependents Free Rideshare for Employees Onsite workout facility Accentra Employee Assistance Program Spokane Transit is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation or veteran status. #J-18808-Ljbffr Spokane Transit