Plumbing Technician

GENERAL DESCRIPTION OF THE JOB:The Plumbing Technician performs tasks relating to repairs/installation of plumbing, drain cleaning, evaporative coolers and sprinkler systems for residential and/or commercial customers of Brothers Plumbing Heating & Electric and is responsible for maintaining customer health, safety and satisfaction. Specific abilities and skills will vary between each technician and will be defined on the individual skills assessment worksheet.JOB ACTIVITIES:Ambassador and spokesperson for the companyCommunicate with the customer and answer their questions and concernsWork as a team with other team membersUnderstand and follow all company philosophies, policies and proceduresUnderstand and follow written and verbal instructions givenRepresent the company in a professional mannerComplete required and requested paperwork correctly for the department by due dates givenPerform related work as assignedAttend all required training classesSeek additional educational opportunities as neededPerform quality workmanship that meets current code requirements, manufacturer’s and company installation standardsMeet company performance standards per performance reviewsFollow all company safety rules and requirementsOperate company vehicle in a safe & professional mannerProgress from location to location in a time efficient manner using knowledge of maps, streets and directionsDiagnose, service and repair plumbing, drain cleaning, evaporative coolers and sprinkler systems as neededInstall and service plumbing, drains, evaporative coolers and sprinkler equipmentGENERAL QUALIFICATIONS and REQUIREMENTS:Experience and Training, Education, Knowledge, Skills & Abilities:Understand, diagnose, service, repair and install basic plumbing, drain cleaning, evaporative coolers and sprinkler systemsPrior experience in the area of job site customer serviceMinimum high school diploma or GED equivalentBasic math and reading comprehensionKnowledge and understanding of map book utilizationEffective oral and written communication skills.Effective organizational skills.Have possession of required hand tools per Brothers Plumbing & Heating, Inc.’s Tool Requirement List (See List)On going technical training will be required from time to time out side of the office and after normal business hours.Be capable of driving the vehicles within the Brothers Plumbing & Heating, Inc. truck fleet #J-18808-Ljbffr