Program Assistant - Libertas Center for Human Rights

Job Description

The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Program Assistant to support the delivery of culturally sensitive, trauma-informed, bio-psycho-social spiritual services to patients at a novel treatment center for survivors of torture and human rights violations. The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Program Assistant to support the delivery of culturally responsive, trauma-informed services to patients at a treatment center for immigrant survivors of torture and human rights violations. The Program Assistant reports to the Operations Director and works in close collaboration with the Data & Program Coordinator, Executive Director and Clinical Director. This position plays a key role in data collection and analysis in addition to supporting the overall program administration. The successful candidate will demonstrate strong project and data management skills, excellent interpersonal skills, flexibility with shifting priorities, the ability to anticipate and solve challenges, and have a strong interest in human rights.


The Libertas Center is a grant-funded program under the Department of Emergency Medicine at Elmhurst Hospital, a 501(c)(3) nonprofit organization and a teaching hospital for the Icahn School of Medicine at Mount Sinai. The Libertas Center provides immigrant survivors of torture and human rights violations in the New York City area with comprehensive medical, mental health, social and legal services to help them heal, regain independence, and restore hope and humanity in their lives. We use a strengths-based, client-centered and trauma-informed case management approach to provide services directly on-site and through coordination with our partners within and outside the hospital. In addition to direct services, the Libertas Center builds capacity through education and training of medical and mental health providers, conducts research on best practices, and advocates for policies to address survivors' needs. Our team uses its multidisciplinary expertise and an evidence-based approach to improve the well-being and quality of life for this vulnerable yet highly resilient population.

Responsibilities

The responsibilities of the Program Assistant include, but are not limited to the following:

Administrative Responsibilities
• Assist the Libertas team in ensuring that the medical, mental health, social and legal needs of survivors of torture are being met in a comprehensive and efficient manner
• Provide administrative support to program and clinical staff
• Create a welcoming, nonjudgemental environment for Libertas Center clients
• Prepare and process check requests, purchase orders, travel requests and travel reimbursement
• Assist with tracking and maintaining program budgets
• Coordinate new and ongoing IRB studies, ensuring timely IRB renewal submissions; participate in collaborative research and data projects.
• Perform other special projects or other duties as requested

Data & Quality Assurance Responsibilities
• Enter, clean and manage data; prepare internal data reports
• Develop and maintain program database including entering client data
• Assist in the preparation of data reports to funding agencies

Development & Communications Responsibilities
• Enhance organizational fundraising and communications strategies
• Cultivate new funding opportunities including from individual, foundation and corporate funders, as well as federal, state and local government opportunities
• Plan and execute annual reports and fundraising events
• Assist in the preparation of narrative reports to funding agencies
• Assist with tracking and managing relationships with partner organizations

Qualifications

? Bachelor of Arts or Science
? Experience with data management and analysis, and comfort with a variety of databases.
? Proficiency in Microsoft Excel including designing Pivot Tables and utilizing formulas for data analysis.
? Proficiency in MS Office and Google Suite
? Knowledge of and experience with website, communications and design platforms such as Mailchimp, Squarespace, Canva and WordPress.
? Familiarity and experience with REDCap preferred.

Skills
? Highly detail-oriented, organized and reliably able to conduct tasks without the need for significant oversight.
? Strong problem-solving skills and ability to address challenges of a wide variety with creativity, initiative, and resourcefulness.
? Maturity, ability to calmly and respectfully navigate challenging situations, and successfully meet responsibilities with professionalism.
? Proven ability to work as a team player and be responsive to guidance and feedback while maintaining a positive work environment.
? Ability to thrive in a fast-paced collaborative team, where time management and effective communication are essential.
? Demonstrated cultural humility and responsiveness with immigrant communities and/or other vulnerable populations, and a willingness to examine topics of power and structural oppression.
? Demonstrated interest in learning about strengths-based case management and trauma-informed health care.
? Familiarity with human rights and/or global health fields.

Schedule

Full-time; In-person with the option of one remote day per week (subject to change).

Location

Elmhurst Hospital, 79-01 Broadway, Annex G, 5th Floor, Queens, NY 11373

Non-Bargaining Unit, 870 - Emergency Medicine - ISM, Icahn School of Medicine

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.